
One Toyota of Oakland
Oakland, CA

Filter Reviews by Keyword
By Type
2,734 Reviews of One Toyota of Oakland
People are great, service recommendations are always $$$ It's been a good long while since I took my car here. I used to think it was worth the extra price for an oil change because of the free car wash. I w It's been a good long while since I took my car here. I used to think it was worth the extra price for an oil change because of the free car wash. I was pretty bummed to find it was no longer offered and even more off-putting was the sign that claimed it was to be more green and eco friendly when I'm sure it was more about saving money. I don't disagree that it was probably wasteful to have every single car washed whether it needed it or not. But at least have a low cost option for those who still want it and it would likely still cut down significantly on the number of requests. Also, every time I come in thet reccomend a crazy long list of service and not much help determining what is really necessary and what is just on the list. Also, prices for many of these services are $$$. While I understand you probably have a highly trained and certified techs it's just not worth it for me to pay that much for simple routine maintenence. The people working here are friendly, courteous, and professional and the overall experience is great. I just cannot justify the price. You get what you pay for, and they really seem to provide top quality service. I'm just too cheap and as petty as it may seem the lack of free car wash is a deal breaker for me. More
Great service, and overall great experience. I will be returning to One Toyota for my maintenance in the future. James, my service advisor was very friendly and professional. He addressed all I will be returning to One Toyota for my maintenance in the future. James, my service advisor was very friendly and professional. He addressed all my concerns and made sure my service was exceptional. Upon pickup he walked me out to my car which was nice. I only wish you could still provide complimentary car washes, but other than that my experience was great. Kudos to James for going above and beyond to make sure I was happy. More
Satisfied My car was recalled for updating the computer system. My car failed the test & I had to wait one week for parts. James gave me a loaner car. My car was recalled for updating the computer system. My car failed the test & I had to wait one week for parts. James gave me a loaner car. More
easy peasy He did great , was friendly explained everything and was done with my car in a timely matter I would want him to help me on my next visit He did great , was friendly explained everything and was done with my car in a timely matter I would want him to help me on my next visit More
Really great and quick service Greg at One Toyota assisted with my service. I came in with a very stressful situation and Greg made it such a seamless and swift experience. I didn’t Greg at One Toyota assisted with my service. I came in with a very stressful situation and Greg made it such a seamless and swift experience. I didn’t hear much good experiences from other folks who have visited One Toyota, but I’m glad Greg helped me out. I would definitely recommend others to this location. More
Power steering wheel service. The service people are great. Always friendly and helpful fast service.I would recommend to any one to service at one Toyota. All parts are better. The service people are great. Always friendly and helpful fast service.I would recommend to any one to service at one Toyota. All parts are better. More
Amazing Customer Service I came with an appointment. Hardly spent any time waiting to be seen. Was given a quick run down of the service and was then ordered a new Uber/ Lift I came with an appointment. Hardly spent any time waiting to be seen. Was given a quick run down of the service and was then ordered a new Uber/ Lift home on behalf of the service center. After a couple hours, a ride was ordered for me to make it there. My car was ready to get picked up as soon as I arrived. One Toyota has very prompt service and friendly staff. This is definitely a quality dealership and service center. More
The service advisor Ray put a good effort I had a concern about the sound from my engine. He did not find the same issue at this time. But he did advise me to bring the issue again when I I had a concern about the sound from my engine. He did not find the same issue at this time. But he did advise me to bring the issue again when I had the issue again. I will recommend him to my future service . More
Superior customer sevice Finally found MY TOYOTA service center for my Avalon. Efficient professional. Clearly explained. Car returned on time. Price for service reasonable. T Finally found MY TOYOTA service center for my Avalon. Efficient professional. Clearly explained. Car returned on time. Price for service reasonable. Thank you very much. More
Satisfied Toyota Corolla owner. Friendly service with a smile. Everyone I encountered was friendly and smiled, which was very nice to see and experience. Very positive experience ove Friendly service with a smile. Everyone I encountered was friendly and smiled, which was very nice to see and experience. Very positive experience over all. More