One Toyota of Oakland

Car service James was helpful is explaining what was needed for my 60000 service and what I need to be aware of for upcoming services such as new tires and alignm James was helpful is explaining what was needed for my 60000 service and what I need to be aware of for upcoming services such as new tires and alignment. He was accurate is estimating the cost and how long it would take. More

Service I find that making an appointment helps. I was able to schedule an online appointment mid week for a Saturday appointment. Great service. Done earlie I find that making an appointment helps. I was able to schedule an online appointment mid week for a Saturday appointment. Great service. Done earlier than expected. Happy with the services that were done. More

Excellent follow up and communication Ray, the service salesman that helped me was very good to communicate process and to follow up. Brought my 2016 Tacoma in for rough shifting and the p Ray, the service salesman that helped me was very good to communicate process and to follow up. Brought my 2016 Tacoma in for rough shifting and the problem was still under warranty. They gave me another Tacoma rental to use while mine was being worked on. Adjustments were made and truck fixed, rides smooth, and associated fees were picked up by warranty including rental. I’m a happy camper and will return for service. More

Almost painless My experience having my car serviced for the recall was very efficient. I had a thoughtful employee help me, and explain what was needed. I was given My experience having my car serviced for the recall was very efficient. I had a thoughtful employee help me, and explain what was needed. I was given a rental car, and appreciate the follow up phone calls to tell of my cars progress. I also appreciated the help I received in purchasing tires, and setting up an appointment. It was pleasant not to be subjected to a hard sell. More

First time customer. Very satisfied. Rob was my dervixe advisor and did a perfect job. Thank you to One Toyota of Oakland for taking care of my maintenance service included in my lease. Rob was my dervixe advisor and did a perfect job. Thank you to One Toyota of Oakland for taking care of my maintenance service included in my lease. More

Great I had a nice experience; everyone was nice and friendly. I rented a car because my car had to get serviced because it was going to take 7 hours or s I had a nice experience; everyone was nice and friendly. I rented a car because my car had to get serviced because it was going to take 7 hours or so and the process was fast More

trd replacement bob was my service advisor, took care what i needed, despite it took a while. i had a good rental, replace dented rim.unexpected with the battery drai bob was my service advisor, took care what i needed, despite it took a while. i had a good rental, replace dented rim.unexpected with the battery draining. overall satisfied. good job More

Great experience Great communication, service & on time customers Longed Area really comfy plus kids waiting area nice as well coffee machine and snack area it’s a plu Great communication, service & on time customers Longed Area really comfy plus kids waiting area nice as well coffee machine and snack area it’s a plus. More

Satisfactory, supportive, time saving and trustworthy. Mr. Chase from One Toyota helped me in advising one of the best brand of tyres to replace my front-right tyre. I am glad I got a good deal. Got a free Mr. Chase from One Toyota helped me in advising one of the best brand of tyres to replace my front-right tyre. I am glad I got a good deal. Got a free drop and pick from Lyft sponsored by One Toyota. More

I appreciate it First I was very mad because they ignored me and let me waiting about 80 minutes no body showed up to to check in my car needs, and they walked and fi First I was very mad because they ignored me and let me waiting about 80 minutes no body showed up to to check in my car needs, and they walked and finish cars came after me Then I talked to some service guys but no response until I found Mr Bob he was very helpful and took care of me and apologized for letting me waiting all this time, he was very nice and gave me very nice service. Because of him I was very satisfied of Toyota again, for this guy I will give positive review More