One Toyota of Oakland

Brandon Fitz Fitz was very informative and friendly and helpful, Explained everything to me and was very happy with his service. I will be back in the future Fitz was very informative and friendly and helpful, Explained everything to me and was very happy with his service. I will be back in the future More

Safety recall Since we were having heavy rains. I came in about an hour before my appointment time . While I waited in line for someone to instruct me what I need t Since we were having heavy rains. I came in about an hour before my appointment time . While I waited in line for someone to instruct me what I need to do next. Bob introduce himself and told me to leave my car key in the car and go to his office. Very friendly and personable service rep. I told him why I was there. He asked if there was anything else I needed. Bob said he noticed that my tires we’re getting pretty close to be dangerous. He mentioned the tire sale they had currently . After the paperwork was completed. He mentioned for me to call him if I had any questions later. Bob really is a nice person. Thanks Robert (Bob) More

Great service , will definitely come back! We will make sure that we will have our car service in toyota oakland. Customer service is awesome, all staff are helpful , will definitely come back! We will make sure that we will have our car service in toyota oakland. Customer service is awesome, all staff are helpful. More

Nice people, slow service First off I want to say that all of the people I interacted with were exceptionally nice & friendly. Also the option to have a Lyft ride round trip is First off I want to say that all of the people I interacted with were exceptionally nice & friendly. Also the option to have a Lyft ride round trip is extremely convienent (although I did not take advantage of it). I give only 3 stars because it took 2 hours for a 10k check up even with an appointment & they did not reset the maintenance alert that comes up in my car (so it is still saying maintenance required every time I turn on the car). In addition I noticed my car was parked & ready, I waited 10 minutes and then went to find a service representative myself. The location is convenient for me so I will certainly return, I just hope it is a quicker process next time. More

Great customer service! Chase was very helpful and explained everything very well. Thank you. He was very friendly and kind. When we check in it took me probably less than 2 Chase was very helpful and explained everything very well. Thank you. He was very friendly and kind. When we check in it took me probably less than 2 minutes. More

Issues w brake light and gears James was very personable and helpful with my needs. He made everything I needed was take cared of, which included the recall fuxtures that I wasnt a James was very personable and helpful with my needs. He made everything I needed was take cared of, which included the recall fuxtures that I wasnt aware of. Thank you. More

You fixed my tire! You fixed my tire quickly and without and appointment. I didn’t have to choose between driving a dangerous car or missing work. Thank you! You fixed my tire quickly and without and appointment. I didn’t have to choose between driving a dangerous car or missing work. Thank you! More

Easy process This process of bringing my car in to get serviced was easy. Everyone was professional and worked fast and efficient to get my car in, explain what wa This process of bringing my car in to get serviced was easy. Everyone was professional and worked fast and efficient to get my car in, explain what was needed etc. It’s never difficult which is great when you have a crazy schedule. The customer service here is top notch. In addition to Fitz the individual at the desk managing the Lyft rides and invoicing was also very professional and easy to work with. More

Miki is great Service was quicker than anticipated and I received thorough information regarding what was serviced on my car and what needed attention Thank you Mi Service was quicker than anticipated and I received thorough information regarding what was serviced on my car and what needed attention Thank you Miki and company! More

Quick, efficient, and accommodating I had an earlier appointment at 8am but due to some unforeseen problems I missed it. I called at 10am asking for another spot the same day they quickl I had an earlier appointment at 8am but due to some unforeseen problems I missed it. I called at 10am asking for another spot the same day they quickly got me sorted for 1pm. I arrived a few minutes early was able to get checked in quickly. I only had to wait 30 minutes for my car to be checked out and got to work on time. More