One Toyota of Oakland

I like the service and Jacky did a good job! I like the service from Jacky, he helped me to schedule the recall appointment and took care all the things! Also, he really nice the explained the re I like the service from Jacky, he helped me to schedule the recall appointment and took care all the things! Also, he really nice the explained the recall reason. Thank you a lot! More

Key configuration Very ontime scheduling convenient up front with all costs. I have been working with one toyita for 6 years or more for all toyota cars. Haopy with a Very ontime scheduling convenient up front with all costs. I have been working with one toyita for 6 years or more for all toyota cars. Haopy with all employees and dealership. Recommend to friends for sales or service. I will always come back i have owned 5 toyotas 2 purchased at one toyota but all serviced at one toyota More

Recall I came in with my mother to bring in her car for a recall. Brandon was very nice and attentive, he explained everything to my mother in Spanish, which I came in with my mother to bring in her car for a recall. Brandon was very nice and attentive, he explained everything to my mother in Spanish, which made her feel valued. After my car was done, Brandon took the time to explain what the car needed and personally showed me how to check certain things. It was a very pleasant and educational experience. More

Great service Trung is the best and most helpful advisor here. Everything was straight forward from dropping the car off to getting all the services needed for the Trung is the best and most helpful advisor here. Everything was straight forward from dropping the car off to getting all the services needed for the vehicle done. They even had Lyft pick me up to bring me back to the dealership. All in all a great Experience. More

No complaints here! Jackie was courteous, professional, and quick to respond to any questions I had. Also, the courtesy Lyft ride both ways was a pleasant surprise. Kee Jackie was courteous, professional, and quick to respond to any questions I had. Also, the courtesy Lyft ride both ways was a pleasant surprise. Keep up the good work.... More

I drive from San Jose!!! When I bought my 2012 used Prius in 2013 I figured I’d take it to San Jose where I live for my service appointments. But, the service at One Toyota ha When I bought my 2012 used Prius in 2013 I figured I’d take it to San Jose where I live for my service appointments. But, the service at One Toyota has been so exceptional that I keep coming back. Brandon Fiola has been especially helpful. I can call him and he always finds a time that’s convenient for me. He explains what service is upcoming, and has helped connect my new phone. He returns my calls in a timely fashion and is very patient with me (I’m 75). Truly he is an asset. So, I trust him and the service department and drive almost 40 miles. Yes, it’s worth the peace of mind. More

Services Love coming here everyone is so helpful and resourceful. Diana has great customer services gets things done! That’s why come here time after time Love coming here everyone is so helpful and resourceful. Diana has great customer services gets things done! That’s why come here time after time More

Fast friendly and helpful service The service was fast friendly and helpful. I never waited more than a few minutes. I especially like the lift service pick up and drop off And the com The service was fast friendly and helpful. I never waited more than a few minutes. I especially like the lift service pick up and drop off And the communication via text More

Service Greg my advisor always great to work with. Very knowledgeable and understands what is needed to have perform. Always keeps me updated and when service Greg my advisor always great to work with. Very knowledgeable and understands what is needed to have perform. Always keeps me updated and when service is completed. More

Great customer service . Brandon was my service provider. He was warm and welcoming very helpful. He seem to genuinely care about me and my concerns. Made me feel like I wa . Brandon was my service provider. He was warm and welcoming very helpful. He seem to genuinely care about me and my concerns. Made me feel like I wasn’t just a job to him he’s a great guy and I would love to work with him again. More