One Toyota of Oakland

Usually good experience I don’t know if there has been a change but usually I get good customer service, I’m in and out . Yesterday was not like that. The person helping me d I don’t know if there has been a change but usually I get good customer service, I’m in and out . Yesterday was not like that. The person helping me didn’t explain anything to me like they usually do. He was rushing me out. Then I asked for an estimate for parts and I never got it. He called me to pick up my car at 6:40pm and said to hurry up because he had to go. I thought that was really rude. This guy was just a mess. And whoever serviced my car left their dirty red rag in there. Everything felt like they were rushing and makes me think that they didn’t do a good job. More

Great Job Trey Very professional!! Experience was great. Explained everything. Thank you again for job well done. This is my first Toyota and won't be my last Very professional!! Experience was great. Explained everything. Thank you again for job well done. This is my first Toyota and won't be my last More

Efficient and excellent service Trung was very friendly and efficient in dealing with me. He took the time to go over everything that was going to be done to my car. He was very acc Trung was very friendly and efficient in dealing with me. He took the time to go over everything that was going to be done to my car. He was very accommodating in adjusting to my schedule. More

Rxcellent customer service I have used One Toyota for many years. I have consistently received excellent service from a friendly, knowledgable staff. I highly recommend their s I have used One Toyota for many years. I have consistently received excellent service from a friendly, knowledgable staff. I highly recommend their service department. More

Good experience overall. Just took too long. This is a clean and modern location. They have comfortable waiting areas and free refreshments for waiting clients. My service help was very knowledga This is a clean and modern location. They have comfortable waiting areas and free refreshments for waiting clients. My service help was very knowledgable and walked me through all the aspects of my visit. It just took a little too long for the work to be completed. More

It was a really nice experience They were really friendly and nice, the service was excellent. They were on time, very fast service. I really do had a really nice experience. They were really friendly and nice, the service was excellent. They were on time, very fast service. I really do had a really nice experience. More

the person that help me was really helpful he explain every I gave this rating because I like the service that was provide to me but the most important thing is that Fitz took the time to explain to me everythi I gave this rating because I like the service that was provide to me but the most important thing is that Fitz took the time to explain to me everything and answer my questions !!!!! More

Amazing MT helped me out of a situation that I wasn’t pleased with. Now I’m excited to drive my new 2019 thanks so much MT helped me out of a situation that I wasn’t pleased with. Now I’m excited to drive my new 2019 thanks so much More

Easy as ordering a burrito I always appreciate the straightforward process of shopping at One Toyota. Ya go in, you ask for what you want, see the price, and can easily make a d I always appreciate the straightforward process of shopping at One Toyota. Ya go in, you ask for what you want, see the price, and can easily make a decision about whether it works for you. No fussing; no games. I wouldn’t buy a Toyota anywhere else. More

I’ll be back! Wonderful and friendly employees. Very upbeat place to visit. What will keep me coming back is I don’t need to wait thirty or forty minutes for a cour Wonderful and friendly employees. Very upbeat place to visit. What will keep me coming back is I don’t need to wait thirty or forty minutes for a courtesy van first pick me up then drive me around the East Bay before arriving at my drop off point. Courtesy Lyft service-genius! More