One Toyota of Oakland

Service Appointment The staff were very friendly because one of the staff members informed me that my last service appointment was expired but still managed to attend me The staff were very friendly because one of the staff members informed me that my last service appointment was expired but still managed to attend me and I was very happy with the service. More

Great Customer Service The customer service is spot on every time I've taken my car to their service shop. The service writers are eager to make my experience a good one. The customer service is spot on every time I've taken my car to their service shop. The service writers are eager to make my experience a good one. More

Thanks for the Lyft! Rainond was great, very clear regarding service time and helpful with arranging ride shares. I appreciate the effort to get the car in and the lack of Rainond was great, very clear regarding service time and helpful with arranging ride shares. I appreciate the effort to get the car in and the lack of fee for the recall. More

Recall replacement The service hours are good for working people. They were Professional and fast, no hassle. Loved the LYFT ride to and from. Will use them again. The service hours are good for working people. They were Professional and fast, no hassle. Loved the LYFT ride to and from. Will use them again. More

Purchasing Vehicle When I test drove the vehicle I selected, I was told it had options that were different after I took ownership of the vehicle. Example; I was told it When I test drove the vehicle I selected, I was told it had options that were different after I took ownership of the vehicle. Example; I was told it had the best radio system available, including speakers. I have had nothing but poor satisfaction from the radio system to the speakers. Also I was told I would be contacted with a better rate, that never happened and my salesman never attempted to make contact with me. It was like I was nothing but a number so he could make a quota, very displeased . At one point there was a delay and I had to come back the next day, I went to my local Toyota in my hometown about 40 miles away to see if they have the same vehicle, unfortunately they did not. This was my third time purchasing a Toyota and by far it was the worst. More

Key Programming When I purchased my vehicle there was no spare key found, so they had to order a new one and I had to bring it back to the dealership at another time When I purchased my vehicle there was no spare key found, so they had to order a new one and I had to bring it back to the dealership at another time. Upon arriving to the service center the lady I worked with was fantastic and super friendly and made sure I was taken care of. I suggested after my bad incident with purchasing the vehicle that she should move to sales, She would make an excellent sales representative with her Customer service and friendliness More

Experience shared Customer service was excellent probably the best I've experienced at a place of business. They were also very accommodating, any question I had was su Customer service was excellent probably the best I've experienced at a place of business. They were also very accommodating, any question I had was sufficiently answered. I would definitely come back in the future. More

Fantastic Im very satisfied with the service crew very short wait for Lyft service to home and back to pick up the van, and the maintenance service was done pro Im very satisfied with the service crew very short wait for Lyft service to home and back to pick up the van, and the maintenance service was done professionally. More

Great experience Chase is always super friendly and by far the nicest service advisor!! Very attentive and goes above and beyond for your service needs Thanks Chase! Chase is always super friendly and by far the nicest service advisor!! Very attentive and goes above and beyond for your service needs Thanks Chase! More

Excellent services! Chase who is my service advisor is a nice guy. He'll tell you exactly what you need and gets it done . My cars are always handled with the best care Chase who is my service advisor is a nice guy. He'll tell you exactly what you need and gets it done . My cars are always handled with the best care I've ever seen. They get you in and out by the time they say and always with a discount. If you need some service done for your car this is the place to get it done. Thank you Chase! Vong More