One Toyota of Oakland

Excellent service Love having service with Jacky Luo. He is nice patient, friendly, conscientiousness, sense of responsibility. I am Highly recommended Jacky to everybo Love having service with Jacky Luo. He is nice patient, friendly, conscientiousness, sense of responsibility. I am Highly recommended Jacky to everybody. (He can spoke Cantonese, Mondrian and English.) More

Awesome service James was awesome! Really appreciated his advice and service. Highly recommend. Very fast, efficient, able to help me with a need I had for my second James was awesome! Really appreciated his advice and service. Highly recommend. Very fast, efficient, able to help me with a need I had for my second car. More

Best Service Manager, Greg Sase Greg Sase is thorough, detail oriented and explains everything very well. Always schedules next appointment before I leave. Greg is the main reason wh Greg Sase is thorough, detail oriented and explains everything very well. Always schedules next appointment before I leave. Greg is the main reason why I service my vehicle at One Toyota More

Car Purchase Overall the service at one Toyota Oakland is great, I have no complaints. They sales person was very helpful explaining everything and guiding me thro Overall the service at one Toyota Oakland is great, I have no complaints. They sales person was very helpful explaining everything and guiding me throughout the process. More

Service Alba was awesome. She was there when I arrived and followed through until I was leaving in a timely manner. Excellent customer service. Thank you. Alba was awesome. She was there when I arrived and followed through until I was leaving in a timely manner. Excellent customer service. Thank you. More

Maintenance routine In and out quick 30 minutes. Clearly explain what is being done and what to look out for. Friendly staff. Comfortable waiting area with coffee In and out quick 30 minutes. Clearly explain what is being done and what to look out for. Friendly staff. Comfortable waiting area with coffee More

Bad customer service I brought my corolla IM for a recall service at 10 am. I asked the tech to inform me when service is done. After 2 hours I tried to check on service s I brought my corolla IM for a recall service at 10 am. I asked the tech to inform me when service is done. After 2 hours I tried to check on service status and was unable to get hold of Raymond. Later I went to dealership to check on status myself and found the vehicle was done for a while and waiting to be picked up. Raymond was no where to be found and I had to wait another 20 minutes to be checked out by another representative. This service center has no regard for customers time, I buy a new vehicle so I don't have to bring it to a mechanic, but these days even new vehicles are infested with problems and top of that one has to deal with service centers disregard for customers time. My valuable time was unnecessarily wasted, because someone was not present at their station and doing the job they are suppose to do. More

Excellent Customer Service by James!!! Always great services!!! Been coming since I bought my car. Always feel welcome will continue my service with one toyota of oakland. Have a nice day Always great services!!! Been coming since I bought my car. Always feel welcome will continue my service with one toyota of oakland. Have a nice day More

Refused to rotate my tires during service Wouldn’t rotate tires even though it was included in my service package. Tried to get me to buy new tires instead of rotating them Wouldn’t rotate tires even though it was included in my service package. Tried to get me to buy new tires instead of rotating them More

Good Service Customer service was excellent and explained everything in detail. Work was done in a timely manner and they have a great waiting room if you wait for Customer service was excellent and explained everything in detail. Work was done in a timely manner and they have a great waiting room if you wait for your car. More