One Toyota of Oakland

Excellent service Brandon was very professional and has an excellent customer service skills. From the time that i drop off my car and until it was finish he keep you i Brandon was very professional and has an excellent customer service skills. From the time that i drop off my car and until it was finish he keep you in the loop in whats gonna happen, how long it will take for the service to be done. Overall service is exceptional. More

Excellent Nicole the sales person was very clear and helpful. Very nice personality. Nicole complited the entire sales by her self. One person did everything. G Nicole the sales person was very clear and helpful. Very nice personality. Nicole complited the entire sales by her self. One person did everything. Good. More

Very organized and efficient It was a very quick and easy process, when I got there Brandon came to the car asked what I needed I told him and he got straight to work. Since the a It was a very quick and easy process, when I got there Brandon came to the car asked what I needed I told him and he got straight to work. Since the appointment was in the afternoon he told me the car probably won't be ready until the next day, but it was ready in about 2 hours. More

Great! Greg helped me get my vehicle serviced and was very transparent with the paperwork I had to sign. He greeted me with a smile and warm welcoming. Greg helped me get my vehicle serviced and was very transparent with the paperwork I had to sign. He greeted me with a smile and warm welcoming. More

This is the place to purchase From the moment I walked in, I received friendly and competent service every step of the way. Danny Hernandez is the primary person I worked with, but From the moment I walked in, I received friendly and competent service every step of the way. Danny Hernandez is the primary person I worked with, but everyone I encountered at OneToyota helped to make the purchasing a car a pleasurable experience. More

Easy - easy Great Service Team - Diana was all over it Easy to schedule- prompt follow up and enjoyable experience Always get the red carpet treatment from Cha Great Service Team - Diana was all over it Easy to schedule- prompt follow up and enjoyable experience Always get the red carpet treatment from Chase! Thank you More

Great service All of the service advisors I have had are awesome and very helpful. My one complaint is too many messages to confirm my appointment. I had two phone All of the service advisors I have had are awesome and very helpful. My one complaint is too many messages to confirm my appointment. I had two phone calls, two emails and two text messages. I guess they didn’t want me to forget! More

Did not setup tire pressure for service?? I had a 20k service two days ago, plus changing a new tire. I know my ties pressure before I stop by and its low. Service advisor Grad was great, nice I had a 20k service two days ago, plus changing a new tire. I know my ties pressure before I stop by and its low. Service advisor Grad was great, nice customer service. However, the tech did not help me reset the tire pressure and also the 20k service comes with tire rotation that grad mentioned. I know the ties didn't get rotated because my rear left tire will pop the low tire pressure lights on in the morning. I was hoping the service will put some tire pressure for me. But no, really disappointed with one Toyota and now I am even sure you change the oil for my car. Because you can't even do the tire pressure. More

20,000 service appointment I checked in telling the expidator I had an appointment. I was directed to a line to wait. About 5 minutes and the service rep James went over what wi I checked in telling the expidator I had an appointment. I was directed to a line to wait. About 5 minutes and the service rep James went over what will be done including the clock adjustment. I was taken to customer service to arrange a ride home with Lyft. An issue came up with Lyft driver and they called for another driver. When I returned to pick up car it seems to be working well. More

Air bag recalls Brandon and Greg were very prompt and courteous when I brought and picked up the van. Will be coming back if I need future services Brandon and Greg were very prompt and courteous when I brought and picked up the van. Will be coming back if I need future services More