Olathe Ford Lincoln
Olathe, KS
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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We were told by Andre a particular price for our trade-in, the cost of the vehicle AND that we were within a few hundred dollars of a deal. It turns out he wasn't even authorized to give us the trad trade-in, the cost of the vehicle AND that we were within a few hundred dollars of a deal. It turns out he wasn't even authorized to give us the trade-in value. He then gave us the intended value for the trade-in and vehicle and has NO authority to do so. Olathe Ford wouldn't stand by his word. We were told $4,000 less than what Andre told us. Never have we dealt with this situation when buying a vehicle. They could have made this right and didn't. More
I actually enjoy going to Olathe Ford. I know that I will be able to get in and out in a reasonable time. That means a lot to me. Even more important, the work has always been done right. be able to get in and out in a reasonable time. That means a lot to me. Even more important, the work has always been done right. More
This is our second time dealing with Olathe Ford Lincoln. Both experiences exceeded our expectations and the only surprise in the process was a pleasant one. I feel that everyone we worked with went out of t Both experiences exceeded our expectations and the only surprise in the process was a pleasant one. I feel that everyone we worked with went out of their way to make sure we were happy with our vehicles and service. More
This is a nice place and has a hard working service department. The staff was very professional and provided shuttle service to and from my office. The service manager took time to make sure everything department. The staff was very professional and provided shuttle service to and from my office. The service manager took time to make sure everything was satisfactory. It seems that dealerships are now helpful and honest while small shops are trying to squeeze for every dollar. Thanks gang! More
I just bought a used Ranger for my son. Over the years I have purchased 3 other cars at Olathe Ford and it has been many years since I have had service done anywhere else. Two years ago they also did major have purchased 3 other cars at Olathe Ford and it has been many years since I have had service done anywhere else. Two years ago they also did major body work to my Taurus after a collision. They have been wonderful to work with and we will be back for a new Escape this fall. More
We had a poor experience with another Ford dealership and were at a loss for our car buying needs. We could not have asked for more. The staff at Olathe Ford Lincoln are informative, helpful and very polite. were at a loss for our car buying needs. We could not have asked for more. The staff at Olathe Ford Lincoln are informative, helpful and very polite. Brian made sure we knew all the features and benefits of the car. He gave us privacy when we asked and we never feel pressured to buy. I really trust the staff at Olathe Ford, and feel that this is what car buying should be like, More
I will never, ever, ever go back to Olathe Ford or recommend them to anyone. In fact, I tell people to stay as far away from them as possible. My husband was approved online through Ford Motor Credi recommend them to anyone. In fact, I tell people to stay as far away from them as possible. My husband was approved online through Ford Motor Credit for much more than the Explorer we wanted cost. Well, my Pontiac Aztek was on its last leg, so we decided to see if we might be able to get two vehicles. We went to Olathe Ford and told them what we were looking at doing. They looked at my husband's trade in and gave him the numbers. It looked like we were going to be able to get my vehicle too. Perusing the lot, we found a really nice Kia Sportage with low miles at an excellent price because of hail damage. Of course, they had to look at my Aztek to see what they could give me for trade in. They asked us to come back the next day at 5:00. My husband took time off work and made the 40 mile trip, only to find out that the salesperson was not there. Not only that, they sold the Kia. Now, I understand we didn't have a contract or a deposit on the Kia. However, they could have at least called to tell us it was sold and that the salesman was not going to be there. We were not even offered an apology. However, I guess I can thank Olathe Ford for their horrendous customer service because we ended up buying two beautiful SUVs at Bob Allen Ford where we received a far better trade in, fair pricing, and outstanding customer service. More
I've had good experiences with Olathe Ford Lincoln in both service and sales. They treated me fairly and honestly from my first contact through the service after the sale. Now parents have become their c both service and sales. They treated me fairly and honestly from my first contact through the service after the sale. Now parents have become their customers too! More
Our sales person, jim was great! He really listened to my needs and helped me to find the vehicle that was right for me. All of the employees at Olathe Ford Lincoln seemed very nice. needs and helped me to find the vehicle that was right for me. All of the employees at Olathe Ford Lincoln seemed very nice. More