Olathe Ford Lincoln

Recall service Gary was great to work with. He went out of the way to make sure I was happy and offer text and iternet tracking of the repair progression. Excellent Gary was great to work with. He went out of the way to make sure I was happy and offer text and iternet tracking of the repair progression. Excellent customer service! More

Honest and dependable . I'm not inclined to acquess to your request. If you want your good review, in the future, you should make this part optional. . I'm not inclined to acquess to your request. If you want your good review, in the future, you should make this part optional. More

Great Service! Brian went out of his way in finding my car; he even came in on his day off! I was at another Ford dealership and was not getting good service. This o Brian went out of his way in finding my car; he even came in on his day off! I was at another Ford dealership and was not getting good service. This other dealership they sold the car that I said I was going to buy when I got after work to someone else. My son went to Olathe Ford to talk to Brian about maybe purchasing a 2017 Ford Explorer(which he ended up buying) and told me I should talk to Brian. Brian had sold my son his first car(Ford Fiesta) when he got out of college. I remembered how nice Brian was to my son and thought I would ask him about finding me a Ford Escape. Brain was able to find the car with all of my specifications and have it at the dealership the very next day! It was a wonderful experience thanks to Brian!!! More

sales Both Corbin and Matt were very friendly to work with. Excellent customer service and very accommodating. Corbin made sure we did not have many miles Both Corbin and Matt were very friendly to work with. Excellent customer service and very accommodating. Corbin made sure we did not have many miles on the car we wanted. Thank you. More

Warranty visit Shawn was great! He listed to what my concerns were & addressed them, fully! The service folks couldn't solve one item, but explained why, which was u Shawn was great! He listed to what my concerns were & addressed them, fully! The service folks couldn't solve one item, but explained why, which was understandable. More

Efficient/courteous/informative/personal care Josh Englebrake explained in detail what was done to address the repair to my brakes, also located some in house coupons to assist with the cost, and Josh Englebrake explained in detail what was done to address the repair to my brakes, also located some in house coupons to assist with the cost, and also arranged transportation to and from my home during the repair period. Previously, Josh was the person I dealt with last month when I brought the car in for its regular check (when they discovered the brake problem) -- he was most helpful in his explanation pre and post that visit, introduced the idea of the need for addressing the brakes. He was always most courteous, very informative, and accessible during both of these visits. I will return because of his good service and Olathe Ford's. More

Clutch Replacement in Ford Fiesta Always satisfied with Olathe Ford's service - they take the time to explain things so that non-mechanical people can understand. I feel like they tru Always satisfied with Olathe Ford's service - they take the time to explain things so that non-mechanical people can understand. I feel like they truly care about their customers. More

Fast and friendly service. It was a full day repair, and it was done in half that time. The shuttle service made it even more convenient. Great staff! service. It was a full day repair, and it was done in half that time. The shuttle service made it even more convenient. Great staff! More

New Vehicle Purchase I have bought several vehicles from this dealership and Mark over the years. They maintain a sizable inventory to select from and offer competitive I have bought several vehicles from this dealership and Mark over the years. They maintain a sizable inventory to select from and offer competitive pricing. More

Always excellent service level Matt is always taking great care of our account. If he isn’t available the other service advisors jump in to help us. We service our fleet of trucks a Matt is always taking great care of our account. If he isn’t available the other service advisors jump in to help us. We service our fleet of trucks at this location. More