Olathe Ford Lincoln

The driver's door handle needed to be replaced. I brought our 2012 Ford Fusion in the morning of December 22nd as our driver's door could not be opened from the inside. I needed to wait as we only I brought our 2012 Ford Fusion in the morning of December 22nd as our driver's door could not be opened from the inside. I needed to wait as we only have one car now. I only had to wait about an hour and it was ready to go. Jason Moss was my advisor and was very helpful. The technician was Brian Schmidt. Thanks for a great experience -- Shirley Dugan More

Overall good service Used Lincoln pick up and delivery for a minor service. Driver was timely. Only problem was the lag time in receiving communications via Lincoln app. Used Lincoln pick up and delivery for a minor service. Driver was timely. Only problem was the lag time in receiving communications via Lincoln app. I wasn’t home when car was returned and had to rush back unexpectedly. Also was happy to have a “washed” car upon return except for the badly streaked windows. Driver and Mike were both very nice. Overall a good experience. More

Service work I was first in line on a Saturday morning before Christmas to get "The Works" on my F-150. Mike Wells came out to greet me before they opened to chec I was first in line on a Saturday morning before Christmas to get "The Works" on my F-150. Mike Wells came out to greet me before they opened to check me in and get my truck inside. He set a realistic expectation for how much time it would take and delivered on that expectation. He went over the report with me, was very friendly and personable, made his recommendations and expert advice. I always enjoy the service Dept at Olathe Ford, they have taken care of my truck and my wife's Escape with the utmost care and respect. Courteous and professional. I worked at a Ford Dealership in the Greater KC area for 10 years as a manager, I know it isn't easy to put a happy face on first thing on a frigid Saturday morning. We appreciate what Mike Wells and the entire Olathe Ford Service staff do for us! Thank you for being a great local dealership. More

Consistently well done Mike is great in the quick lane service. His communication, explanation of issues, and what to expect during the visit is great. The techs do a great Mike is great in the quick lane service. His communication, explanation of issues, and what to expect during the visit is great. The techs do a great job to get you through quickly. More

Review Good experience, good service. Jim Cline is always great to work with and has sold our family multiple vehicles. Would buy from here again in the futu Good experience, good service. Jim Cline is always great to work with and has sold our family multiple vehicles. Would buy from here again in the future. More

FiX and replace defective seatbelt Defective seatbelt needed replaced. It was replaced but not broke on seat track. Olathe Ford ensures it was fixed correctly before leaving shop. It to Defective seatbelt needed replaced. It was replaced but not broke on seat track. Olathe Ford ensures it was fixed correctly before leaving shop. It took extra time but it was fixed correctly; which was very important. More

Very Happy Dennis Casey was extremely nice and helped me find a great car! Sam in finance was also amazingly nice and very helpful. They both worked extremely ha Dennis Casey was extremely nice and helped me find a great car! Sam in finance was also amazingly nice and very helpful. They both worked extremely hard to get me a car I definitely needed and wanted. More

Good experience Good service and car was ready when they said it would be. Waiting area good with lots of magazine choices and no Fox News. I like the car wash. Good service and car was ready when they said it would be. Waiting area good with lots of magazine choices and no Fox News. I like the car wash. More

Very good experience. My experience purchasing the 2017 Lincoln Continental was a good one. My salesperson, Will Mallory, did a great job answering my questions and going My experience purchasing the 2017 Lincoln Continental was a good one. My salesperson, Will Mallory, did a great job answering my questions and going over the vehicle with me. He worked with me in trying to get the best value for my trade-in vehicle. Of course everyone always wants more for their trade-in, but overall the purchasing process went well. More

Excelleant sales and service Have purchased several vehicles over the past years and receive excellent sales and service. Never had any problems with service and employees always Have purchased several vehicles over the past years and receive excellent sales and service. Never had any problems with service and employees always polite and helpful More