Olathe Ford Lincoln

Exceptional service and customer satisfaction This morning I came in for routine maintenance for my 2014 Mustang. I was greeted by Jason Moss who wrote up my order and patiently answered a couple This morning I came in for routine maintenance for my 2014 Mustang. I was greeted by Jason Moss who wrote up my order and patiently answered a couple question I had. The work was completed within about an hour and then Jason came into the customer lounge, where I was waiting, to explain what had been done to my car and what the overall diagnosis was. Jason obviously aimed for customer satisfaction and I appreciate his professionalism and friendliness. I have been to the service department several times since I bought my car from you and every time I have been treated with utmost courtesy and eager-to-please service managers. It would be easier for me to take my car to an auto repair shop closer to my home but I feel driving the 10+ miles to Olathe Ford is worth the time because of the wonderful service I get from you. I will continue to be an Olathe Ford customer for a long time. (And how ironic, I found out today was National Mustang Day!) Sharon Stevens More

Collision repair Very responsive communications the entire time. Staff was courteous and professional and did not talk down to us. Definitely would recommend Olathe Very responsive communications the entire time. Staff was courteous and professional and did not talk down to us. Definitely would recommend Olathe Ford collision for your next repair. More

First time in The service consultant, Mr Duster, was very thoughtful a d friendly. Explained what was required to find out what was causing the problem. Kept me up The service consultant, Mr Duster, was very thoughtful a d friendly. Explained what was required to find out what was causing the problem. Kept me updated on the progress. More

Service above the others Olathe Ford did a full check of what needed to be done on our car and gave us all our options in a timely manner. They made sure to contact me through Olathe Ford did a full check of what needed to be done on our car and gave us all our options in a timely manner. They made sure to contact me through every step and change. When I received my car it was clean and running great. I thank the, for taking care of it for us at a price that couldn’t be beat. More

I went in for an oil change and a tire rotation. Had my first oil change and tire rotation on my new Navigator. I had to wait a little longer than I was expecting (1 1/2 hours) but I will just plan Had my first oil change and tire rotation on my new Navigator. I had to wait a little longer than I was expecting (1 1/2 hours) but I will just plan better next time and bring some work or reading material with me. The lounge area was very nice and everyone that worked there was super pleasant and friendly. More

Recall service I had to bring my mustang in for an air bag recall. No hassle, no cost, no attempt to sell me other service! They contacted me as soon as the work w I had to bring my mustang in for an air bag recall. No hassle, no cost, no attempt to sell me other service! They contacted me as soon as the work was completed. More

Quick service The service was done quickly. You definitely have to get there early. The only thing again is they don't vacuum the car like they say they do. The service was done quickly. You definitely have to get there early. The only thing again is they don't vacuum the car like they say they do. More

Great experience Got in and out of there with no problems. Great staff and facility. Prices are good too. Lots of people there getting work done also, they must be Got in and out of there with no problems. Great staff and facility. Prices are good too. Lots of people there getting work done also, they must be doing something right. More

Exhaust Leak I had an exhaust leak and they got me in right away. Gave me a car to drive and had me back in my car the next day! I had an exhaust leak and they got me in right away. Gave me a car to drive and had me back in my car the next day! More

Great Service The Service, Quick Lane, Technicians were knowledgeable, friendly and helpful. The provided oil change, new tires, brake pads, Brake disks turned, and The Service, Quick Lane, Technicians were knowledgeable, friendly and helpful. The provided oil change, new tires, brake pads, Brake disks turned, and an wheel alinement. More