Olathe Ford Lincoln

Excellent customer setvice They treat you like royalty. Came in for maintenance service and was in and out in the 45 minutes they predicted. Customer service is the best I’ve ev They treat you like royalty. Came in for maintenance service and was in and out in the 45 minutes they predicted. Customer service is the best I’ve ever. More

Flat tire repair I live alone and woke up to a flat tire. I called Olathe Ford for help. Brad was so helpful and understanding of my situation. He arranged for the I live alone and woke up to a flat tire. I called Olathe Ford for help. Brad was so helpful and understanding of my situation. He arranged for the tow. The tow service put air in the tire. I drove immediately to Olathe Ford. Brad met me in the drive and took care of Everything! Tire was fixed. As usual, I had an excellent experience with Olathe Ford! More

Excellent up front, follow up, and after sale service Excellent overall experience. Sales associate was very helpful and accommodating. Initial search over the website was very pleasant. It was very user Excellent overall experience. Sales associate was very helpful and accommodating. Initial search over the website was very pleasant. It was very user friendly. Sales associate was patient and considerate of our time frames and even offered after purchase services. More

Best experience ever...fast easy We worked with Corbin. Very knowledgeable and not pushy. Great fast effecient deal. We love our new Ecosport. All the management team was very friendl We worked with Corbin. Very knowledgeable and not pushy. Great fast effecient deal. We love our new Ecosport. All the management team was very friendly and helpful. Owner came by and said hi as well. Ty all again! More

Timely, pleasant Our experience was pleasant. We went in already having done research and knowing exactly what we wanted. So the sale was quick, brief, timely and plea Our experience was pleasant. We went in already having done research and knowing exactly what we wanted. So the sale was quick, brief, timely and pleasant. We asked for additional repairs which were done in a timely fashion. Quality was sufficient. No real reason to give fewer than 4 stars. There was one thing that caused me not to give the full five stars. There was a small cracked tail light cover that was not fixed. Luckily the large one was fixed. So I was able to look past the one small repair that wasn't done. More

Comfortable Easy in and out. Mike got me a car to use for the day. Came back when everything was done had a clean fixed car. Easy in and out. Mike got me a car to use for the day. Came back when everything was done had a clean fixed car. More

Fixed problem and cost less than expected Had problem with radio not turning on, navigation not working, and voice options not working. Expected large repair bill, but turned out it was the ba Had problem with radio not turning on, navigation not working, and voice options not working. Expected large repair bill, but turned out it was the battery. It was replaced and most was working. After talking with advisor I still had to do a master reset to finally get it all working correctly. The only item I had a problem with was the updates from service advisor. Was told it would be done the next morning and around 3 the next afternoon after trying to reach the advisor by phone with no luck, I got a text message that it was done. More communication (not texting) would have made it a better experience. More

Oil change/tire rotation. Had a great experience again. No issues, quick and easy. Able to work in the waiting area while the truck was in line. Will return for more work, shou Had a great experience again. No issues, quick and easy. Able to work in the waiting area while the truck was in line. Will return for more work, should I need it. More

Service quality We always have great service. We don't go anywhere else. They know who we are and call us by name. My Lincoln has 95,000 miles and they have taken We always have great service. We don't go anywhere else. They know who we are and call us by name. My Lincoln has 95,000 miles and they have taken great care as if it was their own. More

Fast and professional oil & filter change with tire rotation John Anderson was a friendly, knowledgeable service writer who took great care of me and my F-150. A pleasure to deal with him! Employees like John An John Anderson was a friendly, knowledgeable service writer who took great care of me and my F-150. A pleasure to deal with him! Employees like John Anderson are why I return to Olathe For for sales and service! More