Olathe Ford Lincoln

From start to finish an excellent experience and I highly recommend their sales associate, Mike Wells who showed me great respect from the first moment we spoke on the phone. Not always the norm as a wom recommend their sales associate, Mike Wells who showed me great respect from the first moment we spoke on the phone. Not always the norm as a woman dealing with car salesmen. I encountered the same positive experience with dealers in Omaha, Denver, Florida and New York. We live in Louisiana. We tried to buy from another Ford dealer in Dallas b/c it was closer, but what a nightmare. That’s a whole ‘nother review! We are really happy we bought from them and think you’ll be happy as well! More

Over 25 years of wonderful people, service, and product. Have relied on Mario, Sam and team for many vehicle transactions. Have relied on Mario, Sam and team for many vehicle transactions. More

Overall the initial sales process was better than we have had in the past but that was a low bar. After taking delivery of the vehicle has not been so smooth. I called to find out about the paperwork and the had in the past but that was a low bar. After taking delivery of the vehicle has not been so smooth. I called to find out about the paperwork and the floormats we had ordered after 2 weeks had passed with no communication. We pointed out bubbled paint before leaving, was told the body shop would call but that did not happen so I have had to drive that fix and even getting it looked at was not scheduled as I was told. The day after purchase the entire suspension went completely out so I drove under 30 mph to the nearest Ford dealership that found there was something that had not been connected correctly at the factory. It has been issue after issue and this dealership is almost 45 mins away so I was not looking to have to drive out there so much, especially in such a short period. I would look for a better experience considering what we paid for this vehicle and what is expected from Lincoln in general. More

Olathe Ford Lincoln was a great dealership. We had a terrific experience with the sales staff and finance staff. We had a terrific experience with the sales staff and finance staff. More

I had a great experience with Olathe Ford. The whole process was easy and everyone from the my salesman to the F&I person were so helpful! The whole process was easy and everyone from the my salesman to the F&I person were so helpful! More

Noah and Casey were great to work with and everything from beginning to end has been smooth. We had a few follow up items after we completed the sale, and both have been very responsive every time. One o from beginning to end has been smooth. We had a few follow up items after we completed the sale, and both have been very responsive every time. One of the best and smoothest car purchases we've ever had. More

Dealership is clean comfortable and service advisor Ranier does a great job. Still waiting on some replacement parts that need to be installed Ranier does a great job. Still waiting on some replacement parts that need to be installed More

These people are the best! ! We were moving from Arizona to Michigan and had car trouble. We walked in and out with a brand new truck. They saved us from what could have been a ! We were moving from Arizona to Michigan and had car trouble. We walked in and out with a brand new truck. They saved us from what could have been a disastrous trip cross country!! A big thank you to everyone there that helped get us back on the road!! More

Internet sale which requires a lot of faith. Best vehicle buying experience of my life! Stephanie promptly routed my inquiry to Kaleb who thoroughly answered all questions. Zack picked me up at Best vehicle buying experience of my life! Stephanie promptly routed my inquiry to Kaleb who thoroughly answered all questions. Zack picked me up at airport. Sam was a joy to work with to get paperwork out of the way. They even took care of a recall before delivery that appeared after their initial inspection. If you are an out of state buyer like myself, R-E-L-A-X and enjoy the experience. More

Keep trying myself not to post a review , but now I need too . We are a non profit with several trucks on the fleet . Not only that this dealership (commercial service unit) don't pay attention when service too . We are a non profit with several trucks on the fleet . Not only that this dealership (commercial service unit) don't pay attention when service is done (30k miles, 60k miles ) to do what supposed to be done , but I have to tell them to change air filters (they forgot after that to clamp them back having a horrible noise ) have to tell them to do tire rotation , wiper blade replacement . Told them that was a noise coming from engine , they were keep saying that is nothing , after 10 days of research and blocking this van , of course was like me , was a fricking timing belt . Every time I call for a regular oil change they are telling me I DO NOT NEED appointment , going there they are telling me I need an appointment . Horrible experience More