Olathe Dodge Chrysler Jeep RAM
Olathe, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 5,912 reviews
Worked with me on pricing. Did not pester me with constant calls. Good service, would recommend Did not pester me with constant calls. Good service, would recommend More
Did not have a very good experience with this trip to the service dept. to have brakes checked. I requested to see brakes when wheels were off. Stan took me back, mechanic showed me what was wrong with front service dept. to have brakes checked. I requested to see brakes when wheels were off. Stan took me back, mechanic showed me what was wrong with front brakes then said back breaks were good. stan heard his words. I okayed replacing the front brakes and also purchased four new tires. When that all was completed, the mechanics sent Stan back to me to tell me when he test drove the Jeep he heard noises and vehicle shuddered. Asked did I ever hear noises from the back brakes. I said no then asked do I want to replace the rear brakes. It made me suspicious they were just trying to add onto my bill. My husband worked for Chrysler for 36 years and I’ve always been a loyal customer. i’m a single senior citizen and thought they were trying to take advantage of me. I was very unhappy with the way it was handled. Stan was caught in the middle and I told him no do not replace the rear brakes. I have driven the car since I picked it up and I hear no noises on the back wheels. I was not very happy with this transaction. More
Good, Brenden was very professional we enjoyed working with him, he gave us many options to choose from with him, he gave us many options to choose from More
Got a service appointment right away. Explained issue which tanner understood. He explained The process and timeline. Feel I was Treated very well. Learned a lot about the issue my Explained issue which tanner understood. He explained The process and timeline. Feel I was Treated very well. Learned a lot about the issue my truck was having. And the service recommended. More
Everyone was very helpfully throughout the sales transaction. I am a repeat customer and will continue to be. transaction. I am a repeat customer and will continue to be. More
Everyone was very helpful and the process was very quick. All my questions were answered . All my questions were answered . More
We called in and spoke to an advisor giving them all of the details that we needed done in preparation for drop off. After dropping off the vehicle. We received a text two days later, saying it was done. the details that we needed done in preparation for drop off. After dropping off the vehicle. We received a text two days later, saying it was done. when we called and asked, we found they had not done anything about the coolant leak that we brought it in for and said they didn't receive any of the information from the 15 minute conversation we had previously with a service advisor. we asked them to look at a coolant leak again, as there were missing bolts and the engine had just been installed by your service department earlier this year. We were given every possible excuse to avoid helping us rectify the situation and eventually gave up. We picked up the vehicle only to be told by the service.Advisor what do you expect us to do with a junkyard vehicle. This vehicle is certainly not new but is far from that. I couldn't be more disgusted with our experience coupled with other bad previous experiences we have had. Clearly, we have elected to never do business here again.sad excuse for a dealer service department. More
The Jeep was kept one day longer than anticipated. Not a big deal. Communication was comically poor. Was texted it was ready and handed back a part (gear shift knob) and told he couldn’t find a techni Not a big deal. Communication was comically poor. Was texted it was ready and handed back a part (gear shift knob) and told he couldn’t find a technician to put it on. Utter incompetence or laziness. More
It’s only been a few days since the purchase of this car and I’ve already shared with several friends and coworkers about what a wonderful experience it was At Olathe Dodge. It really seemed like family. Wh and I’ve already shared with several friends and coworkers about what a wonderful experience it was At Olathe Dodge. It really seemed like family. What a nice relaxed experience we had. More