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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

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October 18, 2021

Can in for their Tire special. They got my car in and out quickly. Brian was very helpful. More

by WHOOMAMA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Oct 18, 2021 -

Oklahoma City Volkswagen responded

Thank you taking the time to leave a review to our awesome Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! Our OKCVW staff appreciates your kind feedback! We are glad to hear you took advantage of our tire specials that is only twice a year! Brain will be grateful to hear your kind words! At Oklahoma City Volkswagen, we take dignity in the care and services we provide to all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 18, 2021

Friendly staff on a Saturday morning! Professional and timely. Brian took awesome care of us More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Oct 18, 2021 -

Oklahoma City Volkswagen responded

Thank you, Jorge, Thank you taking the time to leave a review to our fantastic Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! Our OKCVW staff appreciates your kind feedback and your continued support! Brain will be happy to hear your kind words! At Oklahoma City Volkswagen, we take pride in the care and services we provide to all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 11, 2021

Great service advisors kept me up to date and courteous Tammy was great I’ll always use them More

by mbow68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Oct 11, 2021 -

Oklahoma City Volkswagen responded

Thank you taking the time to leave a review to our fantastic Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! Tammy appreciates your kind feedback! At Oklahoma City Volkswagen, we take dignity in the care and services we provide to all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 07, 2021

Staff was very friendly and professional. The building was decorated with VW art, that made waiting for my car a lot easier. More

by asdillman97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Blackmon
Oct 07, 2021 -

Oklahoma City Volkswagen responded

Thank you, for taking the time to leave a review to our fantastic Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! At Oklahoma City Volkswagen, we take dignity in the care and services we provide to all our customers, like you! As you may have observed, We've been updating & Improving our store! We appreciate you noticing our facility improvements to provide a comfortable wait! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 05, 2021

Always welcoming and they do what they promise. Great service with clear concise communication. I just needed a quick top off of my blue def, they had me in and out before I knew it. More

by EVAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
Oct 05, 2021 -

Oklahoma City Volkswagen responded

Evan, Thank you for the kind words for our service department! Jacob , Brian and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 05, 2021

Service department always get my car done right! They never will cheat you! Great people! More

by jd1963melendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Tammy Chadwick, Brandon Blackmon
Oct 05, 2021 -

Oklahoma City Volkswagen responded

Thank you taking the time to leave a review to our fantastic Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! At Oklahoma City Volkswagen, we take dignity in the care and services we provide to all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

September 28, 2021

Did good job. Prognosis was wrong but, corrected a.s.a.p. Will return. Thanks More

by tim5657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Oklahoma City Volkswagen responded

Thank you so much for your excellent review, Tim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oklahoma City Volkswagen. Please don't hesitate to reach out if you need anything else. Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

September 22, 2021

The service representatives are great. The service department on the other hand leaves alot to be desired. More

by deebaker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Sep 22, 2021 -

Oklahoma City Volkswagen responded

Thank you for taking the time and giving us a 5-star review. At Oklahoma City Volkswagen it is our purpose to provide a superior service and top notch experience. OKC VW’s award winning service team understands and values the importance of executing our purpose. However, based on your review comments we would like to know more about your visits and need more information. Please email us at wecare@okcvw.com and a member of our team will reach out to you directly. Thank you for your continued support.

September 16, 2021

Brian Smith has sent a standard for auto care service which I firmly believe cannot be surpassed. Anything having to do with auto maintenance is usually a stressful experience that it's engrained in huma More

by IMHEATHERBAXTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Sep 16, 2021 -

Oklahoma City Volkswagen responded

Thank you Heather for this awesome 5-star review. At Oklahoma City VOlkswagen it is our purpose to provide a superior service and top notch experience. Brian and our Award winning OKC VW service team understands and values the importance of executing our purpose and adhering to our philosophy that is is NOT just about selling and servicing automobiles; it is HOW we do it. On behalf of our ENTIRE OKC Volkswagen family we thank you for your continued support.

September 13, 2021

This is a brand new car. This is my second appointment. I am still having the same problems. The say they are over booked they do t have a loaner and I have to schedule an appointment 4-6 weeks out for a bra More

by Anthonylrobinson
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tammy Chadwick
Sep 30, 2021 -

Oklahoma City Volkswagen responded

Thank you, Anthony. Management will be in touch shortly to discuss things. wecare@okcvw.com

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