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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews
Call Service Center (405) 787-0433

884 Reviews of Oklahoma City Volkswagen - Service Center

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November 02, 2021

They got me in in a very timely manner and completed the service quickly! Staff was very helpful, professional and kind! More

by Malport1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Nov 02, 2021 -

Oklahoma City Volkswagen responded

Thank you, for taking the time to leave a review to our Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! Our Service team and your advisor Brian will be happy to hear about your positive service experiences from check in to check out! OKC VW appreciates your continued support! Our OKCVW team is always here to serve you! Customer service is our top priority and we want you to feel like friends and family while at our Oklahoma City VW dealership! At Oklahoma City Volkswagen, we take dignity in the trust established with all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

November 02, 2021

Known Brian for years. Good service advisor. Knows what services the cars need and cares about the customer needs More

by mss7292@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Brandon Blackmon
Report | Print
Nov 02, 2021 -

Oklahoma City Volkswagen responded

Thank you, for taking the time to leave a review to our Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! Our Service team and your advisor Brian will be happy to hear about your positive service experiences from check in to check out! OKC VW appreciates your continued support! Our OKCVW team is always here to serve you! Customer service is our top priority and we want you to feel like friends and family while at our Oklahoma City VW dealership! At Oklahoma City Volkswagen, we take dignity in the trust established with all our customers, like you! Brain and our entire OKCVW service team send a big thank you for all your continued support! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 27, 2021

Driver side headlight out, made an appointment for Saturday a.m. Checked in on time, and 23 minutes later checked out. Loose connection, no charge. Checked the other headlight too. Quick, easy, no More

by dick.mahoney
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Oklahoma City Volkswagen responded

We Thank you taking the time to leave a review to our fantastic Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! Our OKCVW staff appreciates your kind feedback and your continued support! At Oklahoma City Volkswagen, we take dignity in the care and services we provide to all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 26, 2021

Quick service, friendly staff. Wish letters on back end could have been made right and not at my expense. More

by jaredfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Rico, Tammy Chadwick
Report | Print
Oct 26, 2021 -

Oklahoma City Volkswagen responded

It was a pleasure having you in our Oklahoma City Volkswagen service department! We are pleased to hear we met your expectations throughout the process! We appreciate you taking the time out of your day to speak to us on the phone! We want to reassure you with all future services! Our OKCVW service manager will be contacting you to get this lettering fixed asap! Please contact us if you have any questions! We take pride in establishing trust with our customers and want you to be 100% confident when referring family & colleagues to us! Our OKC VW team looks forward to working with you at your next appointment! " Servicing You, Nothing Else! " Your Oklahoma City Volkswagen Team

October 26, 2021

Tammy was amazing!!! Not happy that the VW console went out with 6000 miles, but they got the part in a week! Got it fixed!!! More

by shootlikeagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Report | Print
Oct 26, 2021 -

Oklahoma City Volkswagen responded

Thank you, for your review!! We are grateful you picked your only locally owned and driven Volkswagen Dealer of Oklahoma City!! We are pleased to hear about your recent experiences with our OKCVW Team! Here at OKC VW, we take dignity in the trust our customers establish with us! We appreciate your continued support and business! Please contact any Oklahoma City Volkswagen team member for any future services! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 19, 2021

Staff are all kind and competent. They keep me updated throughout the experience. They review the work and the charges at checkout and advise me about the next visit. It’s always a pleasant experience. More

by MARILYN.HUTCHISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tammy Chadwick
Report | Print
Oct 19, 2021 -

Oklahoma City Volkswagen responded

Marilyn, Thank you taking the time to leave a review to our fantastic Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! Our OKCVW staff appreciates your kind feedback and your continued support! At Oklahoma City Volkswagen, we take dignity in the care and services we provide to all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 19, 2021

The service was great as it usually is I’ve never had a bad service issue More

by SUMMER-ADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Oklahoma City Volkswagen responded

Thank you Summer, for taking the time to leave a review to our Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing a superior service! Our Service team will be happy to hear about your positive service experiences! Our OKCVW staff appreciates your kind feedback and your continued support! At Oklahoma City Volkswagen, we take dignity in the trust established with all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 18, 2021

The staff was very professional, Efficient, Swift, the videos were insightful, and the waiting area was comfortable. More

by bmwill97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Oct 18, 2021 -

Oklahoma City Volkswagen responded

Thank you taking the time to leave a review to our awesome Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while providing insightful and efficient services! Our inspection videos provide 100% transparent services! These provide customers the confidence in choosing the recommendations that best fits their automobile! Our OKCVW staff appreciates your kind feedback and your continued support! At Oklahoma City Volkswagen, we take dignity in the care and services we provide to all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

October 18, 2021

Great service provided by a staff that understands my time and resources are very important to me More

by VWLove63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chadwick
Report | Print
Oct 18, 2021 -

Oklahoma City Volkswagen responded

Thank you taking the time to leave a review to our fantastic Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while being respectful of your time and resources! Our OKCVW staff appreciates your kind feedback and your continued support! At Oklahoma City Volkswagen, we take dignity in the care and services we provide to all our customers, like you! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

Oct 18, 2021 -

VWLove63 responded

Your very Welcome!

October 18, 2021

Everyone we have had contact with has gone above and beyond in their treatment of us. It has been a pleasure to have friendly dealings with a business, because lately that has not been the case in sev More

by janet.brimberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Oklahoma City Volkswagen responded

Thank you, Janet for taking the time to leave a review to our fantastic Oklahoma City Volkswagen team! We are pleased to hear that we were able to assist you, while going above & beyond! We are happy to hear your had a friendly at our dealership! We are the only locally owned and drive Volkswagen Dealer of Oklahoma City and we want our customer's to feel like friends and family! Our OKCVW staff appreciates your kind feedback and your continued support! We look forward to seeing you at your next service appointment at OKC VW! Servicing you and nothing else! Your Team at Oklahoma City Volkswagen

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