Oklahoma City Volkswagen - Service Center

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! Please do not hesitate to contact any Oklahoma City Volkswagen team member for any of your automotive services and needs! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team and your service advisor Brian will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

abrookings54 responded

The Oklahoma City Volkswagen Team Works Very Hard To Please Their Customers!

Oklahoma City Volkswagen responded

Thank you for trusting our Service and Parts department with your automotive needs. Our sales team continues to reach #1 in customer experience in Oklahoma per Volkswagen, and at times, we are all human and make mistakes. In light of your recent 3 -star review and comments our General Manager will be reaching out to you and see how we can address these issues immediately. We are a family at OKC VW and our goal is 100% customer satisfaction. Thank you for bringing this up and a representative will be contacting you directly. Robin have attempted to contact you on multiple occasions and have been unsuccessful. In the event you become available to be contacted by our General Manager please do not hesitate. Again, it is our goal of 100% customer satisfaction. Thank you for your continued patronage. "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! Please do not hesitate to contact any Oklahoma City Volkswagen team member for any of your automotive services and needs! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

It was a pleasure having you in our service department. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! Our OKCVW team thoroughly read your feedback! Our OKC VW team apologies for not meeting your expectations in a timely manner. Your customer service experience at OKCVW is our top priority, and I want you and our customers to be assured of any future services needed! At OKC VW, we work rigorously to provide 100% transparent service. This transparency starts immediately during check-in. These inspection reports help us provide any required service recommendations and maintenance items upfront with videos. These reports and videos present zero disconnect from the customer's automobile to provide consumer confidence with approving recommendations. We have attained all service recommendations and inspection report documentation on your 2001 Jetta. We apologize we did not get the opportunity to fix your brakes, as the needed repairs were denied by you. Our OKC VW team would suggest taking your Jetta to a body shop in addition to the recommended repairs we provided you! Our Oklahoma City Volkswagen dealership provides financing options for more expensive repairs! Our team would also suggest looking into taking advantage of this crazy automotive market by trading it in! Certified Pre-Owned Jetta's come standard with an extended warranty and our exclusive RT66 advantage! If you would like more information about these options, please do not hesitate to contact us for more information and any questions you may have. We look forward to working with you. Our Oklahoma City Volkswagen team will always be here to serve you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen