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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews
Call Service Center (405) 787-0433

884 Reviews of Oklahoma City Volkswagen - Service Center

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May 13, 2022

The Best Experience Ever With Service And The Dealership! I absolutely enjoy every time I walk into the service department! More

by abrookings54
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Brandon Blackmon
Report | Print
May 13, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 13, 2022 -

abrookings54 responded

Oklahoma City Volkswagen Is AWESOME!

May 13, 2022 -

abrookings54 responded

Oklahoma City Volkswagen Is The Best Place To Buy A Car And Have It Service.

May 12, 2022

Matthew was very helpful and kind with my experience at the dealership. Would 100% go back More

by bethanyburns227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
May 12, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Matthew and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 11, 2022

GREAT service. They were fast and helped me save money. Definitely recommend getting service done here. More

by noelbobadilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
May 11, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 10, 2022

Very good service and polite personnel suv done in a timely manner I was very happy with the seevice More

by willy.favila
Recommend Dealer
Yes
Employees Worked With
Matthew Mobley
Report | Print
May 10, 2022 -

Oklahoma City Volkswagen responded

Your Oklahoma City Volkswagen team appreciates your support! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! Please do not hesitate to contact any Oklahoma City Volkswagen team member for any of your automotive services and needs! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen!

May 09, 2022

Service was crap, complained about it to Brandon the shop manager, didn’t really seem like he cared. Won’t be back. More

by karadennis26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Smith, Brandon Blackmon
Report | Print
May 12, 2022 -

Oklahoma City Volkswagen responded

Hello - we're sorry to hear that your recent visit with us was less than satisfactory and will make sure this situation gets looked into with our team. As it may be too late to reconcile, this OKC VW team will not waiver from its purpose and will always be here to serve you! wecare@okcvw.com "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 04, 2022

Great experience with hard working techs and great service writers. Very quick turn around with amazing results. More

by DaltonMrshll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Stan Halcarz, Matt Silvernail, Brandon Blackmon
Report | Print
May 05, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the service process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Service team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your service advisor Brian or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! We look forward to seeing you at your next service interval! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 04, 2022

Service people were nice, attentive and seemed to do a great job on my car. More

by J.meese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
May 05, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the service process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Sales team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your sales team member Jacob or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! We look forward to seeing you again! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 29, 2022

Everyone is very nice here. But,I have waited for 4 hours for a quick appt before. My last visit with my Autistic child the lady working service was amazing and found me a car t More

by nichellecampbell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Oklahoma City Volkswagen responded

Thank you for trusting our Service and Parts department with your automotive needs. Our sales team continues to reach #1 in customer experience in Oklahoma per Volkswagen, and at times, we are all human and make mistakes. In light of your recent 3 -star review and comments our OKC VW will be reaching out to you and see how we can address these issues immediately. We are a family at OKC VW and our goal is 100% customer satisfaction. Thank you for bringing this up and a representative will be contacting you directly.

April 28, 2022

As always, Oklahoma City Volkswagen presented a more then pleasant visit for me when I brought my car in for a service. Brian in service is always helpful and gets me in and out quick. More

by john.hernandez224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Apr 29, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the service process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Service team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your service advisor Brian or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! We look forward to seeing you at your next service interval! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 26, 2022

We were in town on vacation. The service manager Brian got us in and out of there even without an appt. He was very friendly and knowledgeable. Best dealership experience ever! More

by rae.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Clytus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fails, Brian Smith
Report | Print
Apr 26, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the purchase process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW Service team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit to OKC and to our store! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

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