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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.4
884 Reviews
Call Service Center (405) 787-0433

884 Reviews of Oklahoma City Volkswagen - Service Center

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June 27, 2022

apparently the mechanics aren't that great because I now have a 3rd transmission leak More

by VHOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Smith, Matt Silvernail
Report | Print
Jun 29, 2022 -

Oklahoma City Volkswagen responded

Thank you for taking the time to provide us with your feedback. This feedback continuously helps our Oklahoma City Volkswagen team improve. We apologize we did not meet your expectations for a 5-star mark! As we are unsure of the grounds of this review, please contact any team member to resolve any concerns! At Oklahoma City Volkswagen we take dignity in earning customer referrals and we want to earn yours as well! Our OKC VW team appreciates you! We look forward to working with you! Thank you! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

June 23, 2022

These guys never fail to impress me. Every visit and interaction has been above my expectations. Wow! More

by javajules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Silvernail
Report | Print
Jun 24, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor Service and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 22, 2022

Brian is the BEST! ! Always great service and confident and leaving my car to you guys. More

by Bailee Boisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jun 22, 2022 -

Oklahoma City Volkswagen responded

Hi Bailee! Thank you for the five stars. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 20, 2022

Brian Smith makes sure I am always taken care of. I had an oil leak and within 2.5 hours I had a diagnosis, solution and my car was fixed and I was back in the road. More

by bobbiejo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jun 20, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 18, 2022

Lied to get out of covering some minor warranty work totaling on $850. I pointed them directly to the problem, they said the noise was normal. I then took my vehicle to a reputable place and sure enough More

by justplainPhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Fails
Report | Print
Jun 20, 2022 -

Oklahoma City Volkswagen responded

Thank you for reaching out. I'm truly disappointed to hear you've lost trust in our business and will make sure this situation gets looked into with our team. We hope you'll consider giving us the chance to earn back your trust in the future. As it may be too late to reconcile, this OKC VW team will not waiver from its purpose and will always be here to serve you! wecare@okcvw.com "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

Jun 23, 2022 -

justplainPhil responded

If you do care about your reputation why has no one responded or talked to me. I have an open text and no one responds. ???

June 17, 2022

OKC VW has friendly customer service and easy to schedule in for service would recommend! More

by clayton9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Brandon Blackmon
Report | Print
Jun 17, 2022 -

Oklahoma City Volkswagen responded

Hi Clayton! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 01, 2022

Everyone is always very nice and helpful each time I have been there for my Tiguan to be serviced. I do know when I trade this Tiguan in for an Atlas, I will be a returning customer More

by angelarenee88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jun 02, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! Please do not hesitate to contact any of our team members at your preferred Volkswagen Dealership in Oklahoma City! We are here for any of your automotive services and needs! We look forward to working with you again! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 28, 2022

Helpful and very caring and will return for more car maintenance thank you will refer people More

by everidgesandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Brandon Blackmon
Report | Print
May 31, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the purchase process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW service team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your Oklahoma City Volkswagen team member or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 26, 2022

Great service on my 07 bug. Dropped me off and picked me up when finished. More

by mcliondad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
May 27, 2022 -

Oklahoma City Volkswagen responded

Thank you, for sharing your 5-star experience!! This Oklahoma City Volkswagen team appreciates your support! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! Please do not hesitate to contact any of our team members at your preferred Volkswagen Dealership in Oklahoma City! We are here for any of your automotive services and needs! We look forward to working with you again! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 23, 2022

Matt was very nice and kept us informed on the process of our car and we appreciated that ! More

by tonimurdock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
May 23, 2022 -

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the service process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Sales team and your service associate Matt will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your Oklahoma City Volkswagen team member or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

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