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Oklahoma City Volkswagen - Service Center

Oklahoma City, OK

4.5
884 Reviews

884 Reviews of Oklahoma City Volkswagen - Service Center

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June 30, 2023

Excellent service as the got me back on road after car issue during my travel/move from CA to PA! Awesome team! Thank you Brian! More

by leifladuke
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 03, 2023 -

Oklahoma City Volkswagen responded

Thank you for the great review! We're glad that our team at Oklahoma City Volkswagen could assist you and get you back on the road during your move. Brian is a valuable member of our team and we will pass on the appreciation to him. We appreciate your kind words and hope to see you again in the future. Drive safely!

June 30, 2023

Everyone is polite and dose their best to take care of you while you are in the store More

by phxreggie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Jun 30, 2023 -

Oklahoma City Volkswagen responded

Thank you so much for your kind words! We strive to create a welcoming and helpful environment for all our customers. It's our pleasure to assist you and ensure your needs are met during your visit to Oklahoma City Volkswagen. We're here to make your shopping experience as pleasant as possible. We'll see you next time!

June 29, 2023

I bought car to get key authorization and then I was told I needed a $960 repair towed to another dealership for 1/3 the price More

by tcfaye
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Matt Silvernail
Jun 30, 2023 -

Oklahoma City Volkswagen responded

We regret to hear about the inconvenience you experienced with your car. We strive to provide transparent and reliable service, so it's disappointing that we left the wrong impression. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

June 29, 2023

AS USUAL SERVICE WAS EXCELLANT. BRIAN SMITH ALWAYS TREATS ME AND MY CONCERNS WITH THE UPMOST RESPECT. More

by 1tdlcon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jun 30, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Thank you for the positive review! We're glad to hear that Brian provided excellent service and treated you with respect. Your satisfaction is our top priority at Oklahoma City Volkswagen. Have a great day! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 28, 2023

Above and Beyond is all I can say, Brian Smith and Kyle Campbell went the extra mile to make sure my car got what it needed. More

by K.CAMPBELL1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Campbell, Brian Smith
Jun 29, 2023 -

Oklahoma City Volkswagen responded

Thank you for the great review! We're glad that Brian and Kyle provided exceptional service to ensure your car was taken care of. Brian and Kyle always go the extra mile, and they will be thrilled to hear this feedback. We appreciate your business and hope to see you again at Oklahoma City Volkswagen!

June 23, 2023

Love all the people that work there! Great service that they give! Very nice people! More

by deswolf34
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Kevin Lindsay
Jun 26, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad you had such a positive experience! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 21, 2023

My most recent visit went smoothly. Additional work was needed, but it was done same day as well as regular maintenance. I was pleased :) More

by HOLLYBABE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Jun 23, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad to hear that your recent visit to Oklahoma City Volkswagen went smoothly, Holly! Our team works hard to provide efficient service and take care of any additional work needed. Thank you for choosing us for your regular maintenance needs. Have a great day! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 17, 2023

They took way longer than they said they would with no communication. And charged me more than the advisor quoted me. More

by amberbatt78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Oklahoma City Volkswagen responded

Thank you for the feedback about your recent visit. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. Servicing You and Nothing Else! Your Team at Oklahoma City Volkswagen

June 17, 2023

I was just passing through and needed an oil chance. They were able to see me right away and were very helpful and friendly! Definitely recommend them! More

by abby_cuturie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jun 19, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad we could help you out, Abby! Thank you for choosing Oklahoma City Volkswagen for your oil change. We appreciate the recommendation and hope to see you again in the future. Safe travels! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 16, 2023

Brian is fast and efficient and is very knowledgeable. OKC/VW lbs clean and inviting. More

by KIPCURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Stan Halcarz, Robert Wilkins, Ethan Davis
Jun 16, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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