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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

June 28, 2022

The buying process was easy and Levi was great to work with. A+. Highly recommend! More

by miked9002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Bent
Report | Print
Jun 28, 2022 -

Oklahoma City Volkswagen responded

Hi Mike! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 27, 2022

Brian in the service department is the best to work with and takes great care of his customers. More

by cr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jun 27, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback!

June 27, 2022

Nice environment, Awesome service, always fast and friendly! The people are so nice here! Thanks! More

by dianna.dodd10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Blackmon
Report | Print
Jun 27, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team!

June 27, 2022

apparently the mechanics aren't that great because I now have a 3rd transmission leak More

by VHOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Smith, Matt Silvernail
Report | Print
Jun 29, 2022 -

Oklahoma City Volkswagen responded

Thank you for taking the time to provide us with your feedback. This feedback continuously helps our Oklahoma City Volkswagen team improve. We apologize we did not meet your expectations for a 5-star mark! As we are unsure of the grounds of this review, please contact any team member to resolve any concerns! At Oklahoma City Volkswagen we take dignity in earning customer referrals and we want to earn yours as well! Our OKC VW team appreciates you! We look forward to working with you! Thank you! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

June 23, 2022

These guys never fail to impress me. Every visit and interaction has been above my expectations. Wow! More

by javajules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Silvernail
Report | Print
Jun 24, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor Service and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 22, 2022

Brian is the BEST! ! Always great service and confident and leaving my car to you guys. More

by Bailee Boisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jun 22, 2022 -

Oklahoma City Volkswagen responded

Hi Bailee! Thank you for the five stars. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 21, 2022

The reason I am giving a 4 instead of a 5 is because my salesperson told me that I would get some kind of warranty on the vehicle I purchased but then when I got back to the finance department, they told m More

by fortinsa46
Recommend Dealer
Yes
Employees Worked With
Dilon Moore
Report | Print
Jun 21, 2022 -

Oklahoma City Volkswagen responded

Thank you for taking the time to provide us with your feedback to our Oklahoma City Volkswagen team! This feedback continuously helps our Oklahoma City Volkswagen team improve. We apologize we did not meet your expectations for a 5-star mark! We apologize for any misunderstanding about the warranty on the 2013 car! Unfortunately, comprehensive extended warranties are only available for purchase on as-is preowned automobiles. We hope this information helps to earn your 5-stars in the future! This OKC VW team values our 100% transparent business process and we look forward to working with you again. We Thank you for your business! We are always here to serve you! “Servicing You and Nothing Else!” Your Team at Oklahoma City Volkswagen!

June 20, 2022

Brian Smith makes sure I am always taken care of. I had an oil leak and within 2.5 hours I had a diagnosis, solution and my car was fixed and I was back in the road. More

by bobbiejo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jun 20, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 18, 2022

Lied to get out of covering some minor warranty work totaling on $850. I pointed them directly to the problem, they said the noise was normal. I then took my vehicle to a reputable place and sure enough More

by justplainPhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Fails
Report | Print
Jun 20, 2022 -

Oklahoma City Volkswagen responded

Thank you for reaching out. I'm truly disappointed to hear you've lost trust in our business and will make sure this situation gets looked into with our team. We hope you'll consider giving us the chance to earn back your trust in the future. As it may be too late to reconcile, this OKC VW team will not waiver from its purpose and will always be here to serve you! wecare@okcvw.com "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

Jun 23, 2022 -

justplainPhil responded

If you do care about your reputation why has no one responded or talked to me. I have an open text and no one responds. ???

June 17, 2022

OKC VW has friendly customer service and easy to schedule in for service would recommend! More

by clayton9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Brandon Blackmon
Report | Print
Jun 17, 2022 -

Oklahoma City Volkswagen responded

Hi Clayton! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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