Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

It was a pleasure having you in our Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to our Service Department. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! Our OKCVW team thoroughly read your feedback! We send our deepest apologies for the lack of information provided to you! Our Oklahoma City Volkswagen Master Certified Techs provided you with information on this subject! Your New Volkswagen is currently in the break-in period, which is typical until the 8,000-mile mark. It is typical for your Volkswagen to use minimal oil like half a quart during this period! We hope all the information provided provides you with worry-free ownership! If you have any other concerns on this subject, please do not hesitate to contact our Oklahoma City Volkswagen service department for another appointment and more information! Your customer satisfaction is OKC VW's #1 priority! We thank you for your continued business! Please remember your New Volkswagen came with our exclusive RT66 advantage! We look forward to seeing you at your maintenance intervals! Thank You! Servicing You, and Nothing Else! Your Team at Oklahoma City Volkswagen.

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the purchase process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Sales team and your sales associate will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your Oklahoma City Volkswagen team member or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! See you soon! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor, Ruben, and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Thank you for reaching out. We're sorry to hear that your experience has been less than satisfactory and will make sure the situation gets looked into & addressed with our team. As it may be too late to reconcile, this OKC VW team will not waiver from its purpose and will always be here to serve you! wecare@okcvw.com Servicing You and Nothing Else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

It was a pleasure having you in our service department. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! Our OKCVW team thoroughly read your feedback! Our OKC VW team apologies for not meeting your expectations promptly. We at Oklahoma City Volkswagen work rigorously to provide quality used cars! Every pre-owned undergoes 100+ inspection processes and reconditioning! We apologize we did not meet your expectations! Unfortunately, consumers are responsible for keeping their pre-owned automobile's maintained. Our OKC VW dealership offers extended warranties for purchase and provides our customers with the option of financing their more expensive repairs. If you would like more information about these options, please do not hesitate to contact us for more information and any questions you may have. We look forward to working with you! Our OKC VW team appreciates your business! Thank you! Servicing You, and Nothing Else! Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations! We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW team will be grateful to hear about your earned 5-Star Mark! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your Oklahoma City Volkswagen team member or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! See you soon! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations! We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW team will be grateful to hear about your earned 5-Star Mark! Our team understands recommendations are earned, and we are glad to receive yours! Our Oklahoma City Volkswagen team sends you the most fantastic thank you possible! Please do not hesitate to contact your Oklahoma City Volkswagen team member or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to make your recommendation! See you soon! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

Oklahoma City Volkswagen responded

Your feedback is vitally important to us! Not only does it allow us to resolve any issues you have had with our dealership, but it will also allow us to serve you better in the future. It is very important to us! We thank you for taking the time to speak with our shop manager on this subject and meet a resolution! If you have any other concerns please contact our OKC VW team! Thank you! Servicing You, and Nothing Else! Your team at Oklahoma City Volkswagen!

Oklahoma City Volkswagen responded

Quinn, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! We appreciate your kind feedback and look forward to assisting you again at our service center! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen