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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,411 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,411 reviews

January 13, 2023

Everyone was so nice & helpful! I feel that they helped out when I had questions, were very reasonable & not pushy. Lauren is the BEST! The whole process was quick & easy & Lauren m More

by Amberlie Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
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Jan 13, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Lauren and our OKC VW team appreciate your kind feedback! Thank you for leaving Lauren and the team with such a great five-star review! We hope you visit us again soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 11, 2023

Great customer service! Very quick to help and attentive. They were very good with keeping you updated on the status and walked you through everything that was going on duri More

by jenndsayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 11, 2023

Had a pre-purchase inspection which turned up no issues. Upon purchasing the tiguan inspected for me by OKC VW, the vehicle registered a severe oil leak and rear brake rotors needing immediate replacement. More

by jaker4ou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Oklahoma City Volkswagen responded

Thank you for your recent visit to our Oklahoma City Volkswagen Service Department in your 2009 Tiguan! We send our deepest apologies for not meeting your expectations. Your customer service experience at OKCVW is our top priority, and we want you and all our customers to be confident in any future services needed! At OKC VW, we work rigorously to provide 100% transparent service. This transparency starts immediately during check-in. These inspection reports help us provide any required service recommendations and maintenance items upfront with videos. These reports and videos show zero disconnect from the customer's automobile to provide consumer confidence in approving needed service recommendations. We have retrieved all documentation and information concerning your recent visit. You specifically requested our free video inspection and did not approve our service team to complete a full diagnostic inspection on your Tiguan. Our team noticed a red-severity level in its condition upon arrival and needed to provide recommendations, but due to the diagnostic fees being denied, our team was not granted the opportunity to complete it. Our team would love the opportunity to provide you with a full-service diagnostic! We offer extended warranties and financial services for larger service bills to help customers keep their cars in excellent running condition! If you want more information on our diagnostics fee and other services, please contact your service advisor! We look forward to working with you and appreciate your time! Thank you. “Servicing You and Nothing Else!” Your team at Oklahoma City Volkswagen

January 08, 2023

Excellent service department! Brian is honest about work needed and has always been kind. We don’t dread bringing our cars in for service. More

by Lyrissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Jan 10, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your only locally owned and operated Volkswagen Dealer in Oklahoma! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

January 07, 2023

I dropped my car off on 11/30. I didn’t get my first update until I called 2.5 weeks later. I was told during that update that they were waiting for parts but that it would be read More

by brendon994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Silvernail
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December 30, 2022

Lauren was amazing! ! She was very understanding and walked us through every step!! May get my next vehicle from her. More

by amdriffle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Jan 03, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Salesperson Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 30, 2022

lauren was so helpful! ! made our experience super easy and worked with us to get our payments were we needed to be! will definitely go back if we need another vehicle! More

by rochelledeanzoie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Jan 03, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your salesperson Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 29, 2022

Awesome hard working and friendly people! We will be back next time we need a car. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Blalock, Lauren Betz
Report | Print
Dec 29, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 28, 2022

Dilon was amazing in helping my mom find her perfect car! Terry was hilarious and helped us with all the financial aspects of it! Overall it was a 10/10 experience and I can’t wait to come back and buy anoth More

by Shelby Murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry, Jim Blalock, Dilon Moore
Report | Print
Dec 29, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Dillon and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 27, 2022

Dilon was amazing to work with. He worked to get me the car I wanted as well as the price I was comfortable with. It was a great experience. More

by murphydk1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry in Financing was awesome also!, Jim Blalock, Dilon Moore
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Dec 29, 2022 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor Dillon and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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