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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,413 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,413 reviews

March 17, 2023

Way over priced! !!! Tried to sell me a $600 plus bill to adjust a seat belt. Neighbor & I fixed it in less that 5 minutes with a 17mm wrench! Won't be back!! More

by obthomas514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Oklahoma City Volkswagen responded

Owen, thank you for visiting the Oklahoma City Volkswagen service department! We appreciate you providing feedback that continuously helps us improve! Our OKCVW team thoroughly read your feedback! Our OKC VW team apologizes you felt our pricing was high. Our service advisor provided you with the repair cost and a detailed report of recommendations needed for your vehicle with a high severity level for the 2005 beetle. Customers can approve only the repairs they see fit for their Volkswagen or only the requested ones. Our service team must ensure all repairs meet higher standards, and only a certified VW technician should complete repairs involving safety items like seat belts. Our Oklahoma City Volkswagen team offers financing options available for more extensive repairs! If you want more information about that, please do not hesitate to contact us! Our Oklahoma City Volkswagen team is here to serve you! Thank you! Serving You and Nothing Else!” Your Oklahoma City Volkswagen Team

March 17, 2023

Lauren was so great to work with. She answered all of our questions and was so friendly! Would recommend OKC VW and Lauren to everyone! More

by Lauren B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Betz
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Mar 20, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your representative Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 17, 2023

OKC Volkswagen has great personal service from expert mechanics. My visits always cost less than I expected. More

by kentgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Kevin Lindsay
Report | Print
Mar 20, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 17, 2023

They were awesome even with how busy they were. I was notified immediately once my car was complete since I waited in the waiting room. More

by Misti-odell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Kevin Lindsay
Report | Print
Mar 20, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 16, 2023

Had a wonderful experience at OKC Volkswagen with our awesome sales rep Lauren! Thank you for all your help in getting us the perfect car! More

by Chaddfoxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Mar 17, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 15, 2023

We plan to always come back to Lauren at OKC VW! My daughters first time experience at buying her car was THE BEST! Great service, great stock and great company. Thank you Lauren for finding us a un More

by Taneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Mar 16, 2023 -

Oklahoma City Volkswagen responded

Hi Taneal, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor Lauren and our OKC VW team appreciate your kind feedback! We hope that you come to visit the team again soon! Thank you so much! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 15, 2023

Can get an average deal. It takes the managers too long to evaluate counter offers. More

by mickey8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Blalock, Robert Wilkins
Report | Print
Mar 17, 2023 -

Oklahoma City Volkswagen responded

Hi Mickey, We value your feedback for our team and regret that it wasn't up to our usual standards. Our team will look into our efficiency to make sure customers like you have the best experience! We hope to provide a five-star experience to you next time and hope to earn your family referral! At OKC VW, we take pride in delivering superior service to all our customers, from sales to service! We thank you for your business and look forward to working with you again! Thank you. Servicing You and Nothing Else! Your Team at Oklahoma City Volkswagen

March 13, 2023

Loved our sales woman Lauren the Fanny Toting car girl. She was not pushy, she listened to all our needs and concerns. She was honest and so helpful and my daughter is so happy with her first car. Would re More

by MommaMia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lauren Betz
Report | Print
Mar 13, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We apologize; the Jetta was not detailed to your liking! If addressed at the time of the sale, we could have had our detail department fix the issue! If you would like to get this resolved, please contact us! Our goal at okc vw is to provide a superior service whether you're purchasing new or used! We are pleased to hear about your recent experiences with our OKCVW Team! Your sales team member Lauren and our OKC VW team appreciate your feedback! Servicing You, and Nothing else! Your team at Oklahoma City Volkswagen

March 12, 2023

Lauren is an amazing asset to OCV - she made buyiing my new vehicle a very stress free and enjoyable experience, She always kept me up to date with the status of vehicle purchase. Thanks Lauren - you ro More

by jrtwyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William, Lauren Betz
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Mar 13, 2023 -

Oklahoma City Volkswagen responded

Thank you for your recent visit to our Oklahoma City Volkswagen sales department! It was a pleasure working with you! We appreciate you taking the time out of your day to leave us a review! We are grateful for the 5-star remarks but unsure how we earned only 1-star. Would you consider changing the rating of the review to reflect your positive feedback? If you have any concerns or need assistance, please do not hesitate to contact your sales team member Lauren or our management team! At OKC VW, we understand the importance of earning your referrals and want to earn yours! We thank you for your business and look forward to seeing you at your first complimentary maintenance interval! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

March 09, 2023

Everyone was very friendly and helpful. They definitely made a stressful process much more fun! More

by Clair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Mar 10, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team and hope we have the privilege of working with you again in the future! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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