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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,411 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,411 reviews

May 11, 2023

Really appreciate Ethan Davis’s efforts to put me in the car of my dreams and his continued customer service after I left the lot! More

by jewelshepherd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Davis
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May 15, 2023 -

Oklahoma City Volkswagen responded

Hi Jewel, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're thrilled to hear that Ethan was able to help you find the car of your dreams! At Oklahoma City Volkswagen, we prioritize our customers even after they leave the lot. Thank you for sharing your experience and supporting our business. We hope you enjoy your new car! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 08, 2023

the biggest problem was lack of communication, and additional work that we had asked for was not done. More

by PARKER4276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Silvernail
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May 12, 2023 -

Oklahoma City Volkswagen responded

Thank you for visiting the Oklahoma City Volkswagen service department! We appreciate you providing feedback that continuously helps us improve! Our OKCVW team is committed to improving our customers' experience and will use this information to ensure a five-star visit next time. If you want more information about that, please do not hesitate to contact us! Our Oklahoma City Volkswagen team is here to serve you! Thank you! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 07, 2023

Communication and follow up in your dealership is poor. After purchasing my truck and brake light alert continuing to display I had to make several trips back to you and eventually got my truck 2 1/2 weeks More

by Kcooksey33
Recommend Dealer
No
Employees Worked With
Milton-Salesman , Matt Silvernail
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May 12, 2023 -

Oklahoma City Volkswagen responded

We're sorry to hear about the issues you experienced after your purchase. This is not the type of experience we strive to provide to our valued customers. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 06, 2023

I always love coming to the Volkswagen dealership because the atmosphere is so warm and friendly! Customers are always greeted with a lovely smile! More

by abrookings54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
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May 08, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're grateful for your five-star recommendation! We're glad to hear you had a warm and friendly experience here at Oklahoma City Volkswagen. Our team loves greeting customers with a smile and making them feel at home. Thanks for choosing us for your automotive needs! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 06, 2023

Brian and Kevin are some of the nicest folks I've ever dealt with. Great service. Prompt and very quick service recovery. More

by kaarthik_iyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Kevin Lindsay
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May 09, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad to hear that Brian and Kevin provided you with such friendly service here at Oklahoma City Volkswagen. Your positive feedback is appreciated, and we are pleased to have made your experience with us a memorable one. Thank you for sharing your review with others! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 25, 2023

Excellent service, I had a big problem with my car and in a week they were able to fix it. More

by wil7121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We hope your vehicle is working well now and look forward to your next routine appointment! Thank you! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 23, 2023

As usual service was amazing thanks to Brian Smith. He is very thoughtful, professional and one of the reasons I keep returning! More

by 1tdlcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Apr 25, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 21, 2023

Great customer service! Salesman was very knowledgeable on the vehicle features and explained them thoroughly. More

by mtbook906
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis and Will, Robert Wilkins
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Apr 24, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your salesman Robert and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 21, 2023

Hands down the BEST car buying experience of my life. From the phone call (to inquire about in stock vehicles) to the demonstration on how to use my new car features, it was TOP NOTCH. The facility is sp More

by Bebajay79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
W. Snider, Brad Smicklas, Brian Smith, Lauren Betz
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Apr 24, 2023 -

Oklahoma City Volkswagen responded

We're thrilled to hear that you had an amazing experience at Oklahoma City Volkswagen! It was a pleasure to assist you in finding the perfect vehicle. Our team takes pride in providing top-notch service, and we're glad to hear that Lauren listened to your needs and made the experience enjoyable. Thank you for recommending us to everyone you know!

April 19, 2023

Service Adviser Brian Smith did an amazing job getting me in and out in a timely manner. He ensured all that my vehicle needed was done. I feel very confident knowing my car was taken care of More

by Klaudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Apr 20, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! It's great to hear that he took care of everything your vehicle needed and got you in and out in a timely manner. Thank you for sharing your experience with us and we hope to see you again soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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