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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,411 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,411 reviews

June 21, 2023

My most recent visit went smoothly. Additional work was needed, but it was done same day as well as regular maintenance. I was pleased :) More

by HOLLYBABE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
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Jun 23, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad to hear that your recent visit to Oklahoma City Volkswagen went smoothly, Holly! Our team works hard to provide efficient service and take care of any additional work needed. Thank you for choosing us for your regular maintenance needs. Have a great day! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 19, 2023

The staff were all very friendly and helpful. The car buying experience was very efficient and thorough. More

by jill-coleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar & Jayce
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Jun 20, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Thanks for the great review, Jill! We're glad to hear that our staff provided friendly and helpful service during your car-buying experience. If you have any questions or need anything else, feel free to reach out. Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 17, 2023

They took way longer than they said they would with no communication. And charged me more than the advisor quoted me. More

by amberbatt78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Oklahoma City Volkswagen responded

Thank you for the feedback about your recent visit. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. Servicing You and Nothing Else! Your Team at Oklahoma City Volkswagen

June 17, 2023

I was just passing through and needed an oil chance. They were able to see me right away and were very helpful and friendly! Definitely recommend them! More

by abby_cuturie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Jun 19, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're so glad we could help you out, Abby! Thank you for choosing Oklahoma City Volkswagen for your oil change. We appreciate the recommendation and hope to see you again in the future. Safe travels! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 16, 2023

Brian is fast and efficient and is very knowledgeable. OKC/VW lbs clean and inviting. More

by KIPCURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Stan Halcarz, Robert Wilkins, Ethan Davis
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Jun 16, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 15, 2023

The atmosphere and professionalism was on point! Everything was made very clear and prompt unlike other dealerships around town. First class service! More

by johnsons247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Threet, Lauren Betz, Robert Wilkins, Ethan Davis
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Jun 16, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're delighted to hear that you had a first-class experience with us at Oklahoma City Volkswagen. Providing clear and prompt service is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you in the future, just let us know. Have a great day! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 14, 2023

My service was performed timely and efficiently, as always. A fantastic service department. A small mistake was made, but it was remedied immediately. OKCVW runs its service department with honesty More

by BRENDON.MATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
Report | Print
Jun 15, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! We're grateful for your support and look forward to your next visit! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 07, 2023

5 trips to service same issue, still not resolved, dealership promised to contact me & that has not happened.... I initiated last contact 4 weeks ago. Least to say, no, I am not satisfied nor impre More

by bsloan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie (service receptionist) was very attentive & helpful, Matt Silvernail
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Jun 08, 2023 -

Oklahoma City Volkswagen responded

It is never our intention to frustrate you and regret the situation was anything but a five-star experience. We hope you'll consider reaching out to us at your earliest convenience to discuss these concerns and find a suitable resolution. Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

June 07, 2023

I bought my first car there in 2007 and have nothing but great things to say about the dealership. More

by BOLSHOICHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Jun 08, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're happy you enjoyed buying your car in 2007 and keep returning to work with our team! We hope you're enjoying your vehicle and look forward to your next service visit with us! Thank you! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

June 06, 2023

Lauren showed us such a trusting, delightful experience that she will be the only person I rely on to sell me a car. Thank you so much for your dedication and hard work you showed to put my family in a re More

by Nikki Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Jun 07, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review, Nikki! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your salesperson Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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