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Oklahoma City Volkswagen

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,411 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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4710 NW 39th St

Oklahoma City, OK

73122

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Showing 1,411 reviews

August 05, 2023

Dealership is clean and comfortable. Service was quick today and I was told what my Jetta needed before service was performed. More

by rataron53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Silvernail
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Aug 07, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 03, 2023

Way better than Norman. They were very accommodating and polite. And more than happy to help us in anyway possible. More

by Boomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Jones!!!
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Aug 04, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you had a positive experience at Oklahoma City Volkswagen! Our team is always here and happy to help. Thanks for choosing us, we appreciate your feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 03, 2023

Great customer service, especially the service advisor Jacob. He did above and beyond what he supposed to, truly put customer’s need at thought. More

by dejiajia
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor Jacob and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 03, 2023

Lauren is amazing! ! Everyone that goes to VW needs to ask for her. She listens to what you want and Is fully transparent. She sets the bar high extremely high. More

by annazama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
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Aug 04, 2023 -

Oklahoma City Volkswagen responded

Hey Anna! Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SALES Team! Your Advisor Lauren and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 02, 2023

I had a quick experience and everyone was very pleasent. I called down and asked about a vehicle, filled out the form online and all the paperwork was ready when I arrived. Will definitely buy again! More

by sccopple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace, and Will.
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Aug 03, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SALES Team! Our OKC VW team appreciates your kind feedback! We're glad you had a quick and easy purchase experience and appreciate your awesome review. We hope you enjoy your new ride and visit us again! Thank you! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 01, 2023

Lauren was such a great person to work with! She listened and met mine and my family’s needs. I’ll definitely be going back to see her and sending my people her way! More

by Loulayne518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Betz
Report | Print
Aug 02, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! it's great to know that Lauren was able to meet your needs at Oklahoma City Volkswagen. We appreciate the recommendation and look forward to seeing you again! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

August 01, 2023

I was called to bring my car in for a recall and that it would only take 10 min and I'd be done. The guys that called (Brian) told me they would throw in any merch or a detail for having to bring the car in More

by Birckelbaw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Ranjel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
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Aug 01, 2023 -

Oklahoma City Volkswagen responded

Thank you for trusting our Service and Parts department with your automotive needs. Our sales team continues to reach #1 in customer experience in Oklahoma per Volkswagen, and at times, we are all human and make mistakes. Given your recent 1-star review and comments, our Oklahoma City Volkswagen team will contact you to see how we can address these issues immediately. We are a family at OKC VW, and our goal is 100% customer satisfaction. Our OKC VW has attempted to contact you but has yet to receive a response. If you become available to be contacted by our Service Manger,please do not hesitate. It is 100% customer satisfaction. Thank you for your patronage.

Aug 01, 2023 -

Birckelbaw responded

I bought 3 Volkswagens in 3 years and couldn't even get a call back about a car from your sales team. Your service team is obviously not any better. I'll take my business somewhere that wants to keep it.

July 29, 2023

Great service. I got a text message regarding a part with a video explaining and showing what was wrong. Made it clear and easy to say yes to replacing it. The shut More

by Bright Sh.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know that our text updates and shuttle service were helpful for you at Oklahoma City Volkswagen. Thanks for sharing your experience, we aim to make car maintenance as clear and convenient as possible! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 29, 2023

Good dealership laid back and don’t pressure you. Robert is a cool guy recommend him to anyone that goes. Would’ve liked the pen but it’s cool. More

by Agustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wilkins
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Aug 01, 2023 -

Oklahoma City Volkswagen responded

Agustin, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad to know you had a positive experience with Robert at Oklahoma City Volkswagen. We appreciate your recommendation and feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

July 26, 2023

Hey there, I am missing a couple of my air plug covers when I had my tires rotated. More

by sharaern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ranjel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith, Matt Silvernail, Kevin Lindsay
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Jul 27, 2023 -

Oklahoma City Volkswagen responded

HI Sharaern, Thank you for taking the time out of your day to provide our Oklahoma City Volkswagen team feed back! Our team appreciates your business and for trusting OKC VW with your automotive service needs! We appreciate you bringing this to our immediate attention and regret to hear about the possible oversight. We apologize for the overlook! Our team invites you to stop by, and we can put new ones on for you quickly! Our team looks forward to your continued support! Thank you for being our customer! See you soon! Serving you and Nothing Else! Your team at Oklahoma City Volkswagen

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