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Ohio Auto Warehouse

Canton, OH

4.6
168 Reviews

3533 Lesh Street Ne

Canton, OH

44705

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168 Reviews of Ohio Auto Warehouse

March 11, 2022

Great place to buy a car from. No pressure and very patient. Awesome to deal with More

by scott.m.lindner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Long, DAN GLEESPEN
December 05, 2021

Our experience was 100% in every category. Everyone on the team was fantastic and we felt comfortable in our purchase. Thank you Dan and Brian for all of you help. You were extremely personable and knowle More

by Lgehringer87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Long, DAN GLEESPEN
November 29, 2021

Bought a 2016 F-150 under the impression that it didn't have any issues. A few days go by after I bought it and the check engine light comes on. I took it to my mechanic shop and he says that there is no w More

by A L
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Hill, Brian Long
Nov 29, 2021 -

Ohio Auto Warehouse responded

Hi Asmir, I'm sorry that you are having trouble with the 2016 Ford F150 with 115k miles. After driving the truck back to Pittsburgh and around town for a couple days you called and said the check engine light came on. We have taken all your calls even while you were being vulgar and verbally abusing my staff multiple times on a recorded line. We have offered to inspect your truck for free and service it at a much-reduced rate. You refused to drive the vehicle back and even after I offered to ship the vehicle back at a reduced cost less than $100, you declined and verbally abused me more. I asked you to have it diagnosed at your local Ford dealer and you declined. You said you have a mechanic that has looked at the vehicle but will not give you a written estimate or give me the contact info for us to speak with them. What else do we need to do? You can call back any time for help but please stop being nasty and vulgar with my staff. They are also trying to help you.

Nov 29, 2021 -

A L responded

First things first, the owner called me after my review and he will not '"help" me unless I took my honest review down. You have never stated that the tow (that I would HAVE to pay for) would've been less than $100. If there is a way to play the recordings of our conversations someway, then do that. I do not trust your company to "repair" the truck, seeing as you guys were the ones who "serviced" it before i bought it. If I were to drive the truck back to your dealership (2hrs 15mins) it would damage the truck even more. I haven't declined to take it to a ford dealership. I have not been "verbally abusing" you or your staff just because I said a few bad words, not even directed towards you. For example : "This is bull**** ." Stop pulling things out of thin air. I just feel that if I bought a truck from a dealership that obviously covered a major problem, that they should use what is pocket change to them to fix it. I am not rich.

November 20, 2021

Fair and honest people at this dealership. Very willing to work with you to make everything right. So enjoyed there help. More

by Pawpamagg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN GLEESPEN
November 15, 2021

Brian was amazing. I bought this sight unseen and its pristine as described! Thank you More

by Peeweesgma421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Long, DAN GLEESPEN
November 14, 2021

The guys at Ohio warehouse did an amazing job very polite and easy to talk to I actually enjoyed the vehicle buying process More

by Chevyracing461
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Haffner, Kevin Hill, Brian Long, Christine Wayt, DAN GLEESPEN
Nov 14, 2021 -

Chevyracing461 responded

The guys at Ohio warehouse did an amazing job very polite and easy to talk to I actually enjoyed the vehicle buying process

November 13, 2021

Everyone there acted as though they had known us forever. Loved dealing with them. Would deal there again!! More

by almatennent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hill, Brian Long
November 11, 2021

We felt comfortable with the employees and never felt any pressure or arm twisting to buy. They worked with us well since we had made financing arrangements ahead of deciding on the vehicle. Dan actually spe More

by bsnyderphotography
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN GLEESPEN
October 29, 2021

Very professional dealership. No delays. No games. Got a beautiful car, as described. Would definitely buy from them again. More

by roagtradr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Long, DAN GLEESPEN
October 25, 2021

Great quick service at the auto warehouse salemen are very knowledgeable on the vehicles and will work with you on making it happen! More

by Branscombjacob7@gmail.com
Recommend Dealer
Yes
Employees Worked With
Randy Bentley
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