Ocean Subaru of Fullerton

We bought our Subaru Outback from Ocean and initially we were able to get through a few bumps and bruises with paint issues on the new car. Recently we have had our entire Starling system go on the blink th were able to get through a few bumps and bruises with paint issues on the new car. Recently we have had our entire Starling system go on the blink that causes issues with not only sound system but the entire navigation system and other related problems linked to Starlink. We took car into dealer twice with full diagnostics run on system and outcome was to replace entire Starling system which was defective. Service Manager indicated it should not be longer than 2 weeks to new unit and replace. It has been over 2 months with no ETA. We were then told to reach out to Subaru Corporate on the matter and have been pushed off with no support on getting this issue resolved from that end also. The service manager (Ocean) whom we were initially in contact with since left and current team indicated we will call you when we hear about units and do not call us.. We bought the Subaru for its reliability and track record for safety, but now not so much given even the dealer is not helping with this significant issue. Very unfortunate to have a dealer take such a complacent attitude on a serious matter. John More

They are the best in customer care and satisfaction! ! Every one is sincerely happy and helpful with anything you need. This is the best dealership for sales and service!! Everyone is knowledgeable and h ! Every one is sincerely happy and helpful with anything you need. This is the best dealership for sales and service!! Everyone is knowledgeable and helpful. I highly recommend Ocean Subaru for all your needs! More

Good service. Great cars! The guys working on the car were very good about explaining what all they were doing and why. I love my Subaru Forester! Great cars! The guys working on the car were very good about explaining what all they were doing and why. I love my Subaru Forester! More

They are always very professional and they get me in and out in a timely manner out in a timely manner More

I look great driving my new Outback. Drove off the lot with a huge smile. Thank you Matthew Mariani. Drove off the lot with a huge smile. Thank you Matthew Mariani. More

Abigail was helpful and her assistance in updating and coordinating in the process of having the tow hitch installed. The customer service that was provided throughout this process was amazing and has mad coordinating in the process of having the tow hitch installed. The customer service that was provided throughout this process was amazing and has made the long wait feel short. More

I had the pleasure of working with Kaine, and Jesse. They both made sure I left the dealership happy! They both made sure I left the dealership happy! More

Sales associate and store manager were awesome to work with..a no pressure experience. An A+ with..a no pressure experience. An A+ More

Love this dealership. They go above and beyond to make sure you are taken care of and don’t mind if you are unsure. They still don’t pressure you in to making any rash dec They go above and beyond to make sure you are taken care of and don’t mind if you are unsure. They still don’t pressure you in to making any rash decisions which I appreciate. The sales staff are amazing. Robert assisted me with my purchase and allowed me to consider several options and models of cars. I highly recommend this dealership. More

Very easy car buying experience. Sales person was interested in making a sale and made things happen. Sales person was interested in making a sale and made things happen. More