Ocean Subaru of Fullerton

This was my first time at Ocean Subaru of Fullerton and had the best experience. Jimmy from the service team was professional, friendly and helpful. The shuttle service was so convenient as well. Moving fo had the best experience. Jimmy from the service team was professional, friendly and helpful. The shuttle service was so convenient as well. Moving forward, I will be servicing my Subaru at this location. Thank you Jimmy and entire staff at Oceans Subaru! More

The service was excellent thank you to the entire team i am loyal to this center am loyal to this center More

In general the dealer is very good. This time Servce Dept did not fix problem. This time Servce Dept did not fix problem. More

They were the 3rd dealer we scouted that worked with us in buying the car without their dealer's add-ons. in buying the car without their dealer's add-ons. More

This dealership has friendly and knowledgeable sales and leasing staff. Their service department is efficient, speedy, and personable. Service tech also helped me with a tech issue I'd been dealing with. leasing staff. Their service department is efficient, speedy, and personable. Service tech also helped me with a tech issue I'd been dealing with. More

We bought our Subaru Outback from Ocean and initially we were able to get through a few bumps and bruises with paint issues on the new car. Recently we have had our entire Starling system go on the blink th were able to get through a few bumps and bruises with paint issues on the new car. Recently we have had our entire Starling system go on the blink that causes issues with not only sound system but the entire navigation system and other related problems linked to Starlink. We took car into dealer twice with full diagnostics run on system and outcome was to replace entire Starling system which was defective. Service Manager indicated it should not be longer than 2 weeks to new unit and replace. It has been over 2 months with no ETA. We were then told to reach out to Subaru Corporate on the matter and have been pushed off with no support on getting this issue resolved from that end also. The service manager (Ocean) whom we were initially in contact with since left and current team indicated we will call you when we hear about units and do not call us.. We bought the Subaru for its reliability and track record for safety, but now not so much given even the dealer is not helping with this significant issue. Very unfortunate to have a dealer take such a complacent attitude on a serious matter. John More

They are the best in customer care and satisfaction! ! Every one is sincerely happy and helpful with anything you need. This is the best dealership for sales and service!! Everyone is knowledgeable and h ! Every one is sincerely happy and helpful with anything you need. This is the best dealership for sales and service!! Everyone is knowledgeable and helpful. I highly recommend Ocean Subaru for all your needs! More

Good service. Great cars! The guys working on the car were very good about explaining what all they were doing and why. I love my Subaru Forester! Great cars! The guys working on the car were very good about explaining what all they were doing and why. I love my Subaru Forester! More

They are always very professional and they get me in and out in a timely manner out in a timely manner More

I look great driving my new Outback. Drove off the lot with a huge smile. Thank you Matthew Mariani. Drove off the lot with a huge smile. Thank you Matthew Mariani. More