Ocean Cadillac - Service Center

absolutely deplorable that a 3% fee is charged when using a credit card for payment especially a GM card from a GM product dealer a credit card for payment especially a GM card from a GM product dealer More

This are a Knowledgeable team. All parts were available. Car was ready when promised, washed, clean and shiny. The manager and the Advisor are very cordial, understanding and helpf All parts were available. Car was ready when promised, washed, clean and shiny. The manager and the Advisor are very cordial, understanding and helpful. For over 40 years I'm a Cadillac buyer and glad they moved the dealership close to me. I wish them success 🙌 More

I recently had the pleasure of completing the first service on my Escalade and working with Service Advisor Orlando Castellon. It was a truly outstanding experience. The service provided was of the hig service on my Escalade and working with Service Advisor Orlando Castellon. It was a truly outstanding experience. The service provided was of the highest level, reflecting professionalism, attention to detail, and exceptional customer care. I greatly appreciate the effort and dedication displayed, making this service visit both efficient and pleasant. Thank you for ensuring such a positive experience! More

I had and amazing experience purchasing my first car from Ocean Cadillac. Ricardo and Zach were incredible helpful and made the whole process smooth and stress-free. I couldn’t be happier with my new Mini an Ocean Cadillac. Ricardo and Zach were incredible helpful and made the whole process smooth and stress-free. I couldn’t be happier with my new Mini and I highly recommend Ocean Cadillac. Thank you again Ricardo and Zach. More

Great customer service… skillful and knowledgeable mechanics. You don’t feel hustled when getting estimates or repairs done.. just honest work. I’ve been to many others in the area and they all disapp mechanics. You don’t feel hustled when getting estimates or repairs done.. just honest work. I’ve been to many others in the area and they all disappoint. More

Terrific service. They are thorough and prompt. Kind, knowledgeable, and helpful team. They go above and beyond. They are thorough and prompt. Kind, knowledgeable, and helpful team. They go above and beyond. More

Willy was great. But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically took my 4-5 hours and did nothing at the end. Moreover the approach was very rude and extremely unprofessional. More

She is great , easy to work with and always accommodating. Glad I have her as my Rep accommodating. Glad I have her as my Rep More

Adriana was very knowledgeable and understanding, and she was also very helpful. throughout the process was also very helpful. throughout the process More

Orlando was professional and very nice the car was delivered perfectly a great experience thank you delivered perfectly a great experience thank you More