Back

Ocean Cadillac - Service Center

Miami, FL

4.4
428 Reviews

428 Reviews of Ocean Cadillac - Service Center

Sort by
September 11, 2024

Amazing service from everyone, Evelio was professional, courteous and prompt in his answers. I was taken home and my car was brought back to me by a gentleman I do not remember his name but he was very kin More

by avycohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelio
Sep 12, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with Evelio and our team. We're glad to hear we delivered such a great experience!

September 05, 2024

The finance staff, Fernando was awesome. He was patient and worked with me throughout the process. Very accommodating and helpful with answering all my questions in regard to my financial qu More

by ALMYSSTIC123
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Ocean Cadillac responded

Thank you for your kind words for Fernando! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

September 04, 2024

Willy and Zack were amazing working with me to get the best price and vehicle possible .would recommend them to everyone 100 percent More

by GG6259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Willy and Zack here at Ocean Cadillac. We appreciate your business and hope to see you again soon!

September 01, 2024

Courteous and friendly Attention to their customer’s needs and desires Always greeted friendly attention More

by Aquamom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando in service
Sep 01, 2024 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

August 31, 2024

good service environment. Plesant employees. food at the snack bar was very good, especially the Spanish omelet with the Manchego cheese and prochuito. I used to live in Spain More

by plainej.pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
Sep 01, 2024 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 29, 2024

Pick up/delivery is a nice feature. Files not always up to date - didn’t note tire rotation last service or my updated service contract. Prices high More

by VIVIENNEBORKAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
Aug 29, 2024 -

Ocean Cadillac responded

Vivienne, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

August 24, 2024

Adriana is very professional, helpful, cheerful and courteous. She makes servicing my vehicle easy and fast. More

by drx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear Adriana was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 21, 2024

3 weeks with my car and they gave me the vehicle with the same issue after charged the insurance $9,000 More

by SORIDANAY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 21, 2024

Me gusta mucho su trabajo son muy profesionales excelente atención servicio y calidad en todo More

by LUISFVALBUENAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ocean Cadillac responded

Luis, Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

August 20, 2024

I received excellent service from Adriana and the service manager.All questions was answered. They were very professional. Would recommend Family and friends to Ocean Cadillac. More

by SEROB0238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. Adriana and our team appreciate your business and hope to see you again soon!

...
5
...