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437 Reviews of Ocean Cadillac - Service Center
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June 27, 2019
I love getting my Cadillac STS worked on at this dealership Every time I come to this dealership, Barbara always greets me with a smile and addresses me by name. She is such a pleasant person to deal with and a Every time I come to this dealership, Barbara always greets me with a smile and addresses me by name. She is such a pleasant person to deal with and always makes sure that all my vehicle needs are met. I have several dealerships close to home but the excellent service I receive from Barbara makes it worth it to visit your dealership. More
by Fran@1943
Employees Worked With
Barbara Gendler
June 27, 2019
Quick efficient service Barbara told me the best time to bring my car in & I was out in about an hour! She was very helpful. I was completely satisfied. Barbara told me the best time to bring my car in & I was out in about an hour! She was very helpful. I was completely satisfied. More
by THOMASGPLETCHER
Verified CustomerEmployees Worked With
Barbara Gendler
June 24, 2019
Repair for car You are greeted immediately to find out the reason you have come to the dealership. They are efficient and the service is excellent. Everyone that You are greeted immediately to find out the reason you have come to the dealership. They are efficient and the service is excellent. Everyone that works at this beautiful location is helpful, pleasant . personable and very knowledgeable about their job. More
by TWORAPPS
Employees Worked With
Keagon
June 12, 2019
Best service and dealer It was perfect experience. Road service came 20 minutes after my call. Service mechanic has perfect attitude and professional skills. My Escalade w It was perfect experience. Road service came 20 minutes after my call. Service mechanic has perfect attitude and professional skills. My Escalade was start running again after 15 minutes. Thank you very much. More
by VICTOR.KHRAMOV
Employees Worked With
Keegan Jabdulal
May 24, 2019
Always a pleasure I got a Cadillac not only for the luxury and the type of reliable car that it is but also for their roadside assistance and warranty. I got a Cadillac not only for the luxury and the type of reliable car that it is but also for their roadside assistance and warranty. More
by IGGYORE
Employees Worked With
Luis Reyes, Barbara Gendler, Matthew Martinez
May 23, 2019
Car Cadillac the service provide by Barbara was awesome. She is excellent. I have a problem with the service - I bought a precertified Cadillac with a smell so ba the service provide by Barbara was awesome. She is excellent. I have a problem with the service - I bought a precertified Cadillac with a smell so bad but I bought as they promise me they will take care of the problem. In deed they DID NOT. the A/C filter that they sweared that they changed was not changed. The smell was still there and I took it to another shop and they removed the a/c filter, they cleaned. I had it specially cleaned and the smell is still there. The Dealership paid for this services. But the smell persist despite trying many other smell removal. The car is still smelling. Then this visit they took care of the car right away the same day, they gave me a loaner which I am grateful as I got to work on time and I returned the car the same day. But the next day in day light I found a scratch in the drivers passenger door that was not there when I left the car to them. The dealership is convenient for my car service. I have problems with certain deliveries of services that they provide. Sincerely, Beny Rub MD More
by DRBENY
Employees Worked With
Barbara Gendler
May 10, 2019
Perfect I have appreciated your organisation, your services, the reception of everybody, thr rapidity of the services. It is a pleasure to come and see your I have appreciated your organisation, your services, the reception of everybody, thr rapidity of the services. It is a pleasure to come and see your organisation More
by HM0
Employees Worked With
don't know the names
May 08, 2019
Barajara is awesome !!! Barbara went out of her way to assist in getting my car serviced quickly and provided a loaner vehicle for the day!!! Wow great service - I’ll be bac Barbara went out of her way to assist in getting my car serviced quickly and provided a loaner vehicle for the day!!! Wow great service - I’ll be back and always ask for her. More
by GUARAM
Employees Worked With
Barbara Gendler
May 08, 2019
The worst place. And liars!!! Stay away from this dealership they have the worst service department I have had a rear speaker issue for over a year and they have replaced it 2 time Stay away from this dealership they have the worst service department I have had a rear speaker issue for over a year and they have replaced it 2 times and still vibrates there solutions was to put padding in the rear “SAY WHAT’ !!!???? $72K car and what to place padding DUH and it is still not repaired so can you imagine if it was a transmission or engine issue they will probably add padding to that also the mechanics can not even repair a speaker. So I called the GM corporate office they said take it to a different dealership Yea OK that was they suggested. They also called the dealership and they said it was fixed so on top of being incompetent add ‘LIARS’ to there resume I will never step foot at this dealership again except when I return the car when my lease is finished thank god that’s in 3 months ( hope they do not put padding in me) I will drop it off and with the malfunctioning speaker good luck to the next person who may get this car. SO STAY AWAY FROM THESES IDIOTS !!! More
by YOUBEENPAID2
Employees Worked With
Barbara
May 08, 2019
The Service Writer Excellent The service writer was excellent. The facilities and it's service department was excellent. Definitely highly recommend this dealership for both purc The service writer was excellent. The facilities and it's service department was excellent. Definitely highly recommend this dealership for both purchase and service! Keep up the great work! More
by COCOPLUMBJOHN
Employees Worked With
Barbara Gendler
