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Ocean Cadillac - Service Center

Miami, FL

4.3
420 Reviews

420 Reviews of Ocean Cadillac - Service Center

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January 13, 2020

Great experience. Quickly serviced and done right while I waited. Barbara was fantastic as always, keeping me updated on the status of my service. Also JC and Pat wo More

by Mark B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Petrina Cossentino, Barbara Gendler
December 25, 2019

Great service The service at Ocean Cadillac was extremely quick and easy. With their great customer support and friendly faces, I felt confident that my car needs w More

by kslevine1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
November 27, 2019

Not a good move It took more thank 2hrs for an oil change. I was promised a courtesy car wash and when I picked up my car the service person told me the guy helping More

by TOTO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keegan Jabdulal, Barbara Gendler
Dec 14, 2019 -

Ocean Cadillac responded

Good day, We want to apologize for any inconvenience this may have caused you and your family. We have escalated this to our Service Manager and wanted to inform you that this has since then been addressed and would like to invite you back in for a courtesy wash of your vehicle whenever your in the area. Please ask for the Service Manager Josh Davis when you arrive at Ocean Cadillac so he can take great care of you.

November 27, 2019

no problems and work done quickly warranty work done quickly and all questions answered hopefully service area will be better when construction of dealership is completed people w More

by KENSTING
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
November 26, 2019

You deserve a 10 - not a 5! Perfect service time, cost and quality.Perfect service time, cost and quality.Perfect service time, cost and quality.Perfect service time, cost and More

by TRAVELWIZARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in the service department was sensational., Carlos Romero, Maurizio Orengo, Marc Collins
November 11, 2019

Perfect. My experience with Ocean Cadillac has been awesome. Have been working with David Dill for many years. He demonstrates a high level of professionalis More

by J Crossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dill
October 19, 2019

Quick and easy Great quick friendly service , flexible timing to my schedule . Made sure I was comfortable and finished off with a car wash. Salesman answered I had More

by Greg.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2019

Outstanding My service advisor is helpful, knowledgeable and professional - a true testament to Cadillac. I look forward to taking my car in for oil changes beca More

by Joanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto, Keegan Jabdulal
September 02, 2019

Window repair Always a seamless transaction when you go here for service.Loaners available when need be.Barbara is a professional service advisor and all the surrou More

by DMCALLI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in service, Barbara Gendler, Marc Collins
August 08, 2019

Great experience Thank you Maurizio for all your help. You were very helpful and it was a pleasure dealing with you. You are an asset to the company! More

by Odette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurizio Orengo
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