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Ocean Cadillac - Service Center

Miami, FL

4.3
455 Reviews

455 Reviews of Ocean Cadillac - Service Center

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July 27, 2020

Ocean Cadillac is fabulous. Josh the Service Manager is wonderful. Jude, my Service Adviser, is very helpful, professional and knowledgeable - a true testament to Ocean Cadillac More

by Joanie
Recommend Dealer
Yes
Employees Worked With
Josh, Jude
Jul 28, 2020 -

Ocean Cadillac responded

It has been a pleasure serving you, Joanie. Quality customer service is always our number one priority, and we're happy to hear that Josh and Jude met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2020

Cuando hacen a uno escribir no menos de 25 palabras regularmente las personas tendemos a abandonar la encuesta espero lo tengan en cuenta para la próxima More

by rodrigoalea
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, Jose Ramirez
Jul 16, 2020 -

Ocean Cadillac responded

Gracias por sus comentarios. Sinceramente, JC Kent JC.Kent@oceancadillac.com

July 06, 2020

to car in to fix and came out with more problems my car got to the shop expense 5 days for a few problems which I knew it had because a run a diagnosis. when they gave me the car back run another dia More

by ANDRESFERNANDEZ.REALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JUDE & JOSH DAVIS
Jul 09, 2020 -

Ocean Cadillac responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, JC Kent JC.Kent@oceancadillac.com

July 03, 2020

Love this place. Love Barbara at service. She is always Love this place. Love Barbara at service. She is always super nice and always takes good care of me and my car. See you soon More

by ELIASERGAS
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Jul 06, 2020 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2020

Was very helpful in getting help from arrival to keeping me informed on what the issue was and how long the repair would take and the process in getting my vehicle back More

by Mperrin
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Gendler
Jul 01, 2020 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2020

Barbara and Eddie Ocean Caddy, I keep buying Caddilacs over the many years because of your service. I have been treated like a VIP whenever i have needed service. And More

by marctbol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie. ...(Vince, James), Barbara Gendler
Jun 25, 2020 -

Ocean Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, JC Kent JC.Kent@oceancadillac.com

June 19, 2020

Always quick and professional.i wouldn’t go anywhere else. Barbara gendler is the best at what she does. She makes you feel like family. More

by Patrick p
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Jun 20, 2020 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team, Patrick. We're glad to hear Barbara delivered such a great experience!

June 16, 2020

Dealership buildings and Cadillacs are all the same, people aren’t. Marc Collins is why I buy and service at Ocean. Keep him, keep me! More

by JUDYT_44
Recommend Dealer
Yes
Employees Worked With
Marc Collins
Jun 17, 2020 -

Ocean Cadillac responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac!

June 11, 2020

Great like always Its always a pleasure fun time drooping off my car fro service or repair, great customer service and my favorite best french vanilla in town !!.. More

by Ruth Vergel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Jun 11, 2020 -

Ocean Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day.

June 08, 2020

Barbara Gendler you’re the BEST, I appreciate your kindness, you’re very respectful and were attentive to my needs and I appreciate your accuracy as well as your swift yet efficient response to my que More

by Mrsozuna05
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Jun 09, 2020 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Barbara and her team, and we look forward to working with you again.

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