420 Reviews of Ocean Cadillac - Service Center
Efficiency Josh did a great job in listening, getting the service was easy and fast. No delays in waiting for my vehicle. I highly recommend this service center Josh did a great job in listening, getting the service was easy and fast. No delays in waiting for my vehicle. I highly recommend this service center. More
Fantastic Customer Service! I love Ocean Cadillac and the VIP treatment I get from them! They really make you feel special and the service is very attentive. I have been very hap I love Ocean Cadillac and the VIP treatment I get from them! They really make you feel special and the service is very attentive. I have been very happy with the service. More
A+ Service Experience Very pleased with Ocean Cadillac. Jude in Service and Eddie in Parts were both very friendly and highly professional. I highly recommend Ocean, you Very pleased with Ocean Cadillac. Jude in Service and Eddie in Parts were both very friendly and highly professional. I highly recommend Ocean, you will not be disappointed. More
Jude is the worst My car was ready in a day but the service advisor is on his day off so no one called to say the car is ready. I called Jude the next day and he said h My car was ready in a day but the service advisor is on his day off so no one called to say the car is ready. I called Jude the next day and he said he would check on the car, that took him 4 hiours to call back, said he was too busy!!! More
Incomplete dignostic of the problem upon $100.00 for it It took 3 days to give me an incomplete diagnosis of the problem with the voice recognition, and not able to tell me how much would cost an unidentifi It took 3 days to give me an incomplete diagnosis of the problem with the voice recognition, and not able to tell me how much would cost an unidentified problem. The voice recognition of this car has always been below expectation. I did take to 4 dealers for it when I bought this car, I contacted the manufacturer 3 times for the inability of it to work properly, until I realized I was stock with a very low quality product. Now, it does not work at all. More
Ocean was wonderful! I had a very inconvenient flat tire. They took me promptly and gave me a loaner. Barbara and Evans were particularly helpful. tire. They took me promptly and gave me a loaner. Barbara and Evans were particularly helpful. More
Fabulous Your service was fantastic. Made my appointment one day prior when my low oil light came on. Barbara was terrific. Will return again when I need fu Your service was fantastic. Made my appointment one day prior when my low oil light came on. Barbara was terrific. Will return again when I need future service. And hope to lease my next Cadillac from Ocean Cadillac, More
Great experience with Ocean Cadillac Barbara Gendler has been my service manager for a long time and even though a part had to be ordered, Barbara always takes care of me in such a specia Barbara Gendler has been my service manager for a long time and even though a part had to be ordered, Barbara always takes care of me in such a special way. I know that I am in good hands with Barbara!!! More
Best customer service of any car company in the US. Service department is amazing, David Dill, Senebe, josh and Judd in Service are all great. Service department is amazing, David Dill, Senebe, josh and Judd in Service are all great. More
pleasant and relaxing My car was serviced right away. Staff treated me with respect and service was excellent. I look forward to taking my car back for service. My car was serviced right away. Staff treated me with respect and service was excellent. I look forward to taking my car back for service. More