Ocean Cadillac - Service Center

I love the VIP service I receive from Ocean Cadillac! Everyone is helpful and polite which is rare these days. Thank you very much for the excellent service! Everyone is helpful and polite which is rare these days. Thank you very much for the excellent service! More

Kind attention, Adriana has been fantastic as well Barbara, very happy with the service & attention, courteous & knowledge on every also regarding Cadillac rewards that I didn't know at all Barbara, very happy with the service & attention, courteous & knowledge on every also regarding Cadillac rewards that I didn't know at all More

Barbara is the best in service! It is always a pleasure to deal with her. I look forward to the new building being completed in the future. to deal with her. I look forward to the new building being completed in the future. More

Marc Collins is always friendly & helpful he makes certain I am always satisfied with my purchase or my service. Mary the cashier is a sweetheart & also makes certain all is well & how the process goe certain I am always satisfied with my purchase or my service. Mary the cashier is a sweetheart & also makes certain all is well & how the process goes with payment on a credit card.i find the fee to be unaceptable as a businessman it's a cost of doing business. However it's ur choice on how u like to treat or mistreat ur customers which I have been since 2003. More

Previously left a distasteful review for Josh Castillo in service department. Mr Castillo is NO longer part of the Ocean Cadillac team, and thank goodness. Barbara & the other Josh have bent over backwards t service department. Mr Castillo is NO longer part of the Ocean Cadillac team, and thank goodness. Barbara & the other Josh have bent over backwards to rectify all issues with my car and service. I am 100% satisfied with the repairs and customer service, they hooked me up on a part that was out of warranty by a few months and still changed the part at NO charge. I will continue to services my Cadillac V with them. As long as Josh and Barb are there, so will I..... More

All praise well deserved excellent dealership wish them all the best at their new location from Josh the service manager to Barbara to Jude and Mary thank you for all your excellent customer service and su all the best at their new location from Josh the service manager to Barbara to Jude and Mary thank you for all your excellent customer service and support. As with all things mechanical there will be good and bad days sincerely we all know the challenges we face when our vehicle isn't running as it should and need to have it serviced. The Service team at Ocean Cadillac is the benchmark. Thanks for all the professional courtesies Josh and team. More

First time going to Ocean since the move and although under construction the staff was very friendly, informative and efficient. My car was in and out and I could tell they really inspected it. I look fo under construction the staff was very friendly, informative and efficient. My car was in and out and I could tell they really inspected it. I look forward to taking my car back there for future service. The sales staff I met while I was there was also super friendly and most importantly not pushy. Great experience overall and special thank you to Barbara, my service advisor. 5 stars. More

Excellent Customer Service thank you Alex and Barbara for always listening to my concerns. And, always updating me on my car. Thank you for everything. always listening to my concerns. And, always updating me on my car. Thank you for everything. More

Impressive service The entire experience of having my vehicle picked up, serviced and returned to me was very impressive. I highly recommend Ocean Cadillac for wonderfu The entire experience of having my vehicle picked up, serviced and returned to me was very impressive. I highly recommend Ocean Cadillac for wonderful service More

Employees I found that every one that I came across were very friendly and courteous. I have been to other dealerships in the last 40 years and Ocean Cadillac I found that every one that I came across were very friendly and courteous. I have been to other dealerships in the last 40 years and Ocean Cadillac is the best. More