Ocean Cadillac - Service Center

1) Thank you, Barbara - Service for taking care of my service. I think we’ve been working together 10 years now! 2) I don’t like that the call center started calling me to schedule service when I still service. I think we’ve been working together 10 years now! 2) I don’t like that the call center started calling me to schedule service when I still had 40% of my oil life remaining. More

The service was wonderful, I spoke to the head Mechaic, John I’ve never meet someone as helpful as him in the service industry. With people like this your business will go a long way. Thank you again Sha John I’ve never meet someone as helpful as him in the service industry. With people like this your business will go a long way. Thank you again Shamid. More

Thank You David Dill David always is very knowledgeable, attentive, and concerned for my welfare, whether when helping me to select a new vehicle for lease or when helping David always is very knowledgeable, attentive, and concerned for my welfare, whether when helping me to select a new vehicle for lease or when helping me with service for my vehicle. David has assisted me for many years and I intend to continue the Cadillac experience as long as I can work with David. More

All services were preformed in a professional manor Pick up an delivery was done in a timely manner a loner was made available thank you very much Pick up an delivery was done in a timely manner a loner was made available thank you very much More

I was very happy to have my vehicle service at your place keep up the excellent job and you’ll surely have my business thank you again keep up the excellent job and you’ll surely have my business thank you again More

Excellent! I had a loaner delivered to me right away. I had a wonderful experience, as usual. Excellent service! I would recommend Ocean Cadillac to my clien I had a loaner delivered to me right away. I had a wonderful experience, as usual. Excellent service! I would recommend Ocean Cadillac to my clients. More

Nice people, wonderful service Ocean Cadillac's staff are personable and helpful: good old fashioned service! I have always experienced the best service at Ocean - this service call Ocean Cadillac's staff are personable and helpful: good old fashioned service! I have always experienced the best service at Ocean - this service call was no exception! More

Barbarawas extremely nice and professional all work was done in a professional manner pick up and delivered to my house very convenient car wash and very clean thanks done in a professional manner pick up and delivered to my house very convenient car wash and very clean thanks More

Car interior with black smudges; work incomplete awaiting follow up. Electrical panel and water damage to motherboard had to be replaced along with a key fob. Awaiting key fob. This is my first time purchasi follow up. Electrical panel and water damage to motherboard had to be replaced along with a key fob. Awaiting key fob. This is my first time purchasing Cadillac and this experience has been different. Josh, the manager in service has been instrumental in assisting with the problems with the vehicle. My rating is incomplete due to finalizing the delivery of the key fob More

Josh is amazing and Jude is getting there. but It cannot get a 5 star based on installations. and the fact the my escalade has not been repaired yet in the 2 attempt. Great dealer and immure once new showro get a 5 star based on installations. and the fact the my escalade has not been repaired yet in the 2 attempt. Great dealer and immure once new showroom is up and done it will be amazing. They do care about the customer but im having an issue that seems they cannot solve. More