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Ocean Cadillac - Service Center

Miami, FL

4.3
420 Reviews

420 Reviews of Ocean Cadillac - Service Center

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April 30, 2020

Service visit Excellent service visit. From ease of appointment to wonderful staff, service with Ocean Cadillac is a breeze. The staff is wonderful to work with. Th More

by NIKO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Barbara Gendler
May 01, 2020 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Barbara and Josh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ocean Cadillac. Please don't hesitate to reach out if you need anything else.

April 27, 2020

CT6 service I have been dealing with Ocean since 1989 and with Barbara for about 3-4 years. Whenever I bring my car in for service , I am confident the work will More

by Steven S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Apr 27, 2020 -

Ocean Cadillac responded

Steven, Thank you! We appreciate your business and Barbara and the team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

April 27, 2020

Too disappointed to waste my time writing, the service records speak for themselves. Only good thing I can say is Service manager Josh always validated my issue and never felt dismissed. More

by WILLIAMVEGA_
Recommend Dealer
No
Employees Worked With
Josh, service manager! *****, Barbara Gendler
May 13, 2020 -

Ocean Cadillac responded

Hi William, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

April 25, 2020

Above others available The work and treatment by Barbara Gendler is the thing that, to me, is the #1 reason for the ranking I entered. Her concern and friendliness, combine More

by PRUTHFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Apr 26, 2020 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

April 21, 2020

They do the job right the 1st time and are very courteous. Went out of their way to fit me in and offered to take me in another day when I needed to leave. More

by jelke58
Recommend Dealer
Yes
Employees Worked With
Maurizio Orengo, Barbara Gendler, Marc Collins, DAS Admin
Apr 21, 2020 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive service experience and could fit you into the schedule! We sincerely value your business and look forward to your next visit.

April 09, 2020

Ocean Cadillac, is one of the best dealerships in our community. It runs like a fine timepiece, The Service is superb from management to service, the young ladies answering phones. The professionalism More

by Gilbert & Rebecca
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Apr 09, 2020 -

Ocean Cadillac responded

Hello Gilbert and Rebecca, Thank you so much for your kind words regarding your recent experience at our dealership, and for taking the time to leave us this wonderful feedback! We are pleased to hear that the whole team met your expectations . We hope to work with you again for all your vehicle needs!

April 09, 2020

Upon arriving I was worried because I don’t own a Cadillac but they treated me as they would any other customer Great customer service and fast vehicle service will definitely be returning in the fut More

by diaz.mikey
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Gendler
Apr 09, 2020 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 07, 2020

Easy does it Taking advantage of the 'stay-at-home' request. I called for service. They picked up and delivered the car back as promised. Easy does it. More

by OWENPARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude, Barbara Gendler
Apr 07, 2020 -

Ocean Cadillac responded

Thanks, Owen, for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

March 31, 2020

Car would Not Start It was such a great service to fix my car in under an hour. I called Barbara at Ocean Cadillac and she sent over roadside assistance to my house to ch More

by MIKE@ELBOROOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Mar 31, 2020 -

Ocean Cadillac responded

Hi Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. If we can be of further assistance, don't hesitate to let us know!

March 26, 2020

I own a GMC Denali and I take it for service at Ocean Cadillac because of the great service and knowledgeable employees and very pleasant More

by CBURSZTEIN
Recommend Dealer
Yes
Employees Worked With
JUDE, excellent , Barbara Gendler
Mar 26, 2020 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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