Ocean Cadillac - Service Center

Purchased an XT4. Daine was very courteous and professional! Daine Rowess made the entire financing and negotiating process bearable! Because of Daine, we will recommend family and friends to Oce professional! Daine Rowess made the entire financing and negotiating process bearable! Because of Daine, we will recommend family and friends to Ocean Cadillac! More

Great personality, outstanding service. She tending to me and my vehicle equally. I was in an out of with ease an minimum worries, many thanks. and my vehicle equally. I was in an out of with ease an minimum worries, many thanks. More

I had my Car in for Oil change and Tire rotation. I had to wait over 2Hr. Barbara told me there are numerus dings that are wrong with the car, I told her I am locking in to it at home. But I did not have to wait over 2Hr. Barbara told me there are numerus dings that are wrong with the car, I told her I am locking in to it at home. But I did not have any Notes in the Invoice. More

All went well yesterday when I brought my car in for service. I went right up to my advisor , Barbara, who, as usual, took excellent care of my needs and handled it all perfectly. In fact, while I waite service. I went right up to my advisor , Barbara, who, as usual, took excellent care of my needs and handled it all perfectly. In fact, while I waited in the waiting room, Barbara kept me informed as to where we were in taking care of my car. ALL GOOD. More

I love the VIP service I receive from Ocean Cadillac! Everyone is helpful and polite which is rare these days. Thank you very much for the excellent service! Everyone is helpful and polite which is rare these days. Thank you very much for the excellent service! More

Kind attention, Adriana has been fantastic as well Barbara, very happy with the service & attention, courteous & knowledge on every also regarding Cadillac rewards that I didn't know at all Barbara, very happy with the service & attention, courteous & knowledge on every also regarding Cadillac rewards that I didn't know at all More

Barbara is the best in service! It is always a pleasure to deal with her. I look forward to the new building being completed in the future. to deal with her. I look forward to the new building being completed in the future. More

Marc Collins is always friendly & helpful he makes certain I am always satisfied with my purchase or my service. Mary the cashier is a sweetheart & also makes certain all is well & how the process goe certain I am always satisfied with my purchase or my service. Mary the cashier is a sweetheart & also makes certain all is well & how the process goes with payment on a credit card.i find the fee to be unaceptable as a businessman it's a cost of doing business. However it's ur choice on how u like to treat or mistreat ur customers which I have been since 2003. More

Previously left a distasteful review for Josh Castillo in service department. Mr Castillo is NO longer part of the Ocean Cadillac team, and thank goodness. Barbara & the other Josh have bent over backwards t service department. Mr Castillo is NO longer part of the Ocean Cadillac team, and thank goodness. Barbara & the other Josh have bent over backwards to rectify all issues with my car and service. I am 100% satisfied with the repairs and customer service, they hooked me up on a part that was out of warranty by a few months and still changed the part at NO charge. I will continue to services my Cadillac V with them. As long as Josh and Barb are there, so will I..... More

All praise well deserved excellent dealership wish them all the best at their new location from Josh the service manager to Barbara to Jude and Mary thank you for all your excellent customer service and su all the best at their new location from Josh the service manager to Barbara to Jude and Mary thank you for all your excellent customer service and support. As with all things mechanical there will be good and bad days sincerely we all know the challenges we face when our vehicle isn't running as it should and need to have it serviced. The Service team at Ocean Cadillac is the benchmark. Thanks for all the professional courtesies Josh and team. More