Ocean Cadillac - Service Center

Service advisor - Barbara - was great. I was not charged for the chip reading but this is the second time back within weeks as the check engine light repeatedly comes on disabling remote start, etc. and the for the chip reading but this is the second time back within weeks as the check engine light repeatedly comes on disabling remote start, etc. and they cannot find the fault which was disappointing as I am confident it will recur within a week(s). Again, everyone is very nice in the service department office at Ocean. More

Barbara was great handling my service visit. She was knowledgeable in what needed to be done and made sure it got done quickly. I was very disappointed to find that a basic maintenance item such as an knowledgeable in what needed to be done and made sure it got done quickly. I was very disappointed to find that a basic maintenance item such as an Oil Change was no longer covered for the term of the lease on my XT5. I have leased 12 cars from Ocean Cadillac and the covered maintenance was always a plus. It might be time to look at other cars that do offer maintenance. More

I had a minor issue with the driver seat and i would like to thank Barbara and the technician who worked on my 2018 XT5. Thanks for going above and beyond. to thank Barbara and the technician who worked on my 2018 XT5. Thanks for going above and beyond. More

Adriana provided excellent customer service and was very communicative. She answered all my questions and took care of everything in a timely manner. Great customer service communicative. She answered all my questions and took care of everything in a timely manner. Great customer service More

Staff was very professional.Special thanks to Cenevy and Staff was very professional. Special thanks to Cenevy and Barbara Gendler. Also the mechanic that serviced my car left it impeccably clean and very Staff was very professional. Special thanks to Cenevy and Barbara Gendler. Also the mechanic that serviced my car left it impeccably clean and very shiny. More

Amazing Service, everything was done very quick and had me updated with everything they where doing and the things they did and he also made recommendations. me updated with everything they where doing and the things they did and he also made recommendations. More

Barbara was very nice and accommodating as always. My Barbara was very nice and accommodating as always. My Car was ready as promised and best efforts were made to correct a previous oversight. Thank Barbara was very nice and accommodating as always. My Car was ready as promised and best efforts were made to correct a previous oversight. Thank You B Jm More

Barbara is doing great job. She gives pay attention to customers and follows up. She is a big asset for Company . Thanks Barbara for the service. customers and follows up. She is a big asset for Company . Thanks Barbara for the service. More

the service was fast and very good, barbara is incredible and very professional, I made an appointment for 7:30 and they were already waiting, thank you very much and very professional, I made an appointment for 7:30 and they were already waiting, thank you very much More

Love our salesman Dave Dill!! He went out of his way on several occasions to accommodate all our needs this is my fourth Cadillac from him and looking forward to getting many more! several occasions to accommodate all our needs this is my fourth Cadillac from him and looking forward to getting many more! More