Ocean Cadillac - Service Center

Marc Collins is always friendly & helpful he makes certain I am always satisfied with my purchase or my service. Mary the cashier is a sweetheart & also makes certain all is well & how the process goe certain I am always satisfied with my purchase or my service. Mary the cashier is a sweetheart & also makes certain all is well & how the process goes with payment on a credit card.i find the fee to be unaceptable as a businessman it's a cost of doing business. However it's ur choice on how u like to treat or mistreat ur customers which I have been since 2003. More

First time going to Ocean since the move and although under construction the staff was very friendly, informative and efficient. My car was in and out and I could tell they really inspected it. I look fo under construction the staff was very friendly, informative and efficient. My car was in and out and I could tell they really inspected it. I look forward to taking my car back there for future service. The sales staff I met while I was there was also super friendly and most importantly not pushy. Great experience overall and special thank you to Barbara, my service advisor. 5 stars. More

Excellent Customer Service thank you Alex and Barbara for always listening to my concerns. And, always updating me on my car. Thank you for everything. always listening to my concerns. And, always updating me on my car. Thank you for everything. More

Impressive service The entire experience of having my vehicle picked up, serviced and returned to me was very impressive. I highly recommend Ocean Cadillac for wonderfu The entire experience of having my vehicle picked up, serviced and returned to me was very impressive. I highly recommend Ocean Cadillac for wonderful service More

Employees I found that every one that I came across were very friendly and courteous. I have been to other dealerships in the last 40 years and Ocean Cadillac I found that every one that I came across were very friendly and courteous. I have been to other dealerships in the last 40 years and Ocean Cadillac is the best. More

Ocean Cadillac is fabulous. Josh the Service Manager is wonderful. Jude, my Service Adviser, is very helpful, professional and knowledgeable - a true testament to Ocean Cadillac wonderful. Jude, my Service Adviser, is very helpful, professional and knowledgeable - a true testament to Ocean Cadillac More

Cuando hacen a uno escribir no menos de 25 palabras regularmente las personas tendemos a abandonar la encuesta espero lo tengan en cuenta para la próxima regularmente las personas tendemos a abandonar la encuesta espero lo tengan en cuenta para la próxima More

to car in to fix and came out with more problems my car got to the shop expense 5 days for a few problems which I knew it had because a run a diagnosis. when they gave me the car back run another dia my car got to the shop expense 5 days for a few problems which I knew it had because a run a diagnosis. when they gave me the car back run another diagnosis. I didn't have a problem with my transmission went I when in now a few minutes after taking the car out, transmission problem, took it in again to see what has happen they want to charge me with another $2100.00 to fix the transmission which didn't any problem when I took it in. I let the dealer next day I start my car another problem shows up engine emission problem I just expense with the $2600.00 to get a fix. when the fix the emission problem they change the canister and broke the fuel pump they charge me for $836.00 to replace it. Oh I almost forgot I paid to have the oil change in the diagnosis it shows the life of the oil is 8%. now I need to take my car to check the oil. THIS DEALER NEED MONEY, THEY MOVED TO A DIFFERENT LOCATION WHICH IS HORRIBLE. More

Love this place. Love Barbara at service. She is always Love this place. Love Barbara at service. She is always super nice and always takes good care of me and my car. See you soon Love this place. Love Barbara at service. She is always super nice and always takes good care of me and my car. See you soon More

Was very helpful in getting help from arrival to keeping me informed on what the issue was and how long the repair would take and the process in getting my vehicle back me informed on what the issue was and how long the repair would take and the process in getting my vehicle back More