Ocean Cadillac - Service Center

This service appointment was was ahead of schedule, This service appointment was was ahead of schedule, greeted by a friendly staff member who directed me to the next staff member. This visit is an imp This service appointment was was ahead of schedule, greeted by a friendly staff member who directed me to the next staff member. This visit is an improvement. More

Barbara was great... SHe took the lead when the initial contact was out. Bought a pre-owned vehicle that had a small issue and also needed an oil change where a special kind of imported oil was needed. W contact was out. Bought a pre-owned vehicle that had a small issue and also needed an oil change where a special kind of imported oil was needed. Whipped it through in about an hour with very courteous team members throughout. Finished with John who knew I was in a rush and ran out to get the car from the wash. Pleasant experience overall. More

Purchased an XT4. Daine was very courteous and professional! Daine Rowess made the entire financing and negotiating process bearable! Because of Daine, we will recommend family and friends to Oce professional! Daine Rowess made the entire financing and negotiating process bearable! Because of Daine, we will recommend family and friends to Ocean Cadillac! More

Great personality, outstanding service. She tending to me and my vehicle equally. I was in an out of with ease an minimum worries, many thanks. and my vehicle equally. I was in an out of with ease an minimum worries, many thanks. More

I had my Car in for Oil change and Tire rotation. I had to wait over 2Hr. Barbara told me there are numerus dings that are wrong with the car, I told her I am locking in to it at home. But I did not have to wait over 2Hr. Barbara told me there are numerus dings that are wrong with the car, I told her I am locking in to it at home. But I did not have any Notes in the Invoice. More

All went well yesterday when I brought my car in for service. I went right up to my advisor , Barbara, who, as usual, took excellent care of my needs and handled it all perfectly. In fact, while I waite service. I went right up to my advisor , Barbara, who, as usual, took excellent care of my needs and handled it all perfectly. In fact, while I waited in the waiting room, Barbara kept me informed as to where we were in taking care of my car. ALL GOOD. More

I love the VIP service I receive from Ocean Cadillac! Everyone is helpful and polite which is rare these days. Thank you very much for the excellent service! Everyone is helpful and polite which is rare these days. Thank you very much for the excellent service! More

Kind attention, Adriana has been fantastic as well Barbara, very happy with the service & attention, courteous & knowledge on every also regarding Cadillac rewards that I didn't know at all Barbara, very happy with the service & attention, courteous & knowledge on every also regarding Cadillac rewards that I didn't know at all More

Barbara is the best in service! It is always a pleasure to deal with her. I look forward to the new building being completed in the future. to deal with her. I look forward to the new building being completed in the future. More

Previously left a distasteful review for Josh Castillo in service department. Mr Castillo is NO longer part of the Ocean Cadillac team, and thank goodness. Barbara & the other Josh have bent over backwards t service department. Mr Castillo is NO longer part of the Ocean Cadillac team, and thank goodness. Barbara & the other Josh have bent over backwards to rectify all issues with my car and service. I am 100% satisfied with the repairs and customer service, they hooked me up on a part that was out of warranty by a few months and still changed the part at NO charge. I will continue to services my Cadillac V with them. As long as Josh and Barb are there, so will I..... More