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Ocean Cadillac - Service Center

Miami, FL

4.3
421 Reviews

421 Reviews of Ocean Cadillac - Service Center

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December 25, 2020

Staff was very professional.Special thanks to Cenevy and Staff was very professional. Special thanks to Cenevy and Barbara Gendler. Also the mechanic that serviced my car left it impeccably clean and very More

by SABOL21460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Dec 27, 2020 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 24, 2020

Amazing Service, everything was done very quick and had me updated with everything they where doing and the things they did and he also made recommendations. More

by bdp723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 27, 2020 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ocean Cadillac. Please don't hesitate to reach out if you need anything else.

December 24, 2020

Barbara was very nice and accommodating as always. My Barbara was very nice and accommodating as always. My Car was ready as promised and best efforts were made to correct a previous oversight. Thank More

by INFO81
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Dec 27, 2020 -

Ocean Cadillac responded

Thank you for the kind words for Barbara and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 23, 2020

Barbara is doing great job. She gives pay attention to customers and follows up. She is a big asset for Company . Thanks Barbara for the service. More

by erolkalender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Dec 23, 2020 -

Ocean Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

December 18, 2020

the service was fast and very good, barbara is incredible and very professional, I made an appointment for 7:30 and they were already waiting, thank you very much More

by Ariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Dec 21, 2020 -

Ocean Cadillac responded

We are very happy to hear that Barbara and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2020

Love our salesman Dave Dill!! He went out of his way on several occasions to accommodate all our needs this is my fourth Cadillac from him and looking forward to getting many more! More

by Fajita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Dec 10, 2020 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to assisting you with any future automotive needs!

December 01, 2020

Great dealership!!! Very professional, the service was outstanding. I thought the video about my car was a great innovation. My car was washed at the end of service which is an outstanding feature to end More

by SBNMIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrianne Molina
Dec 01, 2020 -

Ocean Cadillac responded

Hello, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience and a clean car!

November 28, 2020

the service was everything one would expect from caddy. everyone made the experience easy would not hesitate to tell my friends. when my lease runs out will do it again More

by skaletb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Nov 30, 2020 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac!

November 26, 2020

Worked with Service Manager and Account Manager John. John was great. Patient. Also got me a loaner car and accomodated by picking up and dropping off. More

by BENDEMBLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John- Service Account Manager who took care of me. It shows Barbara here. Never talked to her.
Nov 30, 2020 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and the rest of our team, and we look forward to working with you again.

November 17, 2020

Took my 2014 SRX in for oil change. While waiting I test drove the 2020 XT5, what a ride :-) Logan was very patient and knowledgeable. Friendly atmosphere and COVID-19 safety precautions were being shown al More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Mosser, John Diaz, Carlos, Eddie, Alejandro & Alejandra, Barbara Gendler
Nov 17, 2020 -

Ocean Cadillac responded

We appreciate your business, Eddie, Barbara, and our team looks forward to serving you again soon!

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