Ocean Cadillac - Service Center

Barbara and Ocean Cadillac are great. Unfortunately One issue is ongoing due to an intermittent issue. Barbara is working with me as much as possible to resolve this issue. Although lots of people are writ issue is ongoing due to an intermittent issue. Barbara is working with me as much as possible to resolve this issue. Although lots of people are writing reviews with the same issue on with this transmission, GM just says they have no reported issues. More

Thanks for the exceptional service, you are a great team. Special recognition to service representative John Dias for his professionalism and dedication. I feel safe because my car is in professional hands Special recognition to service representative John Dias for his professionalism and dedication. I feel safe because my car is in professional hands More

Great service and I’m very satisfied. I was very pleased how sufficient everything was. The salesman was super informative about the vehicle and I appreciate the dealership for their outstanding customer se how sufficient everything was. The salesman was super informative about the vehicle and I appreciate the dealership for their outstanding customer service More

If you want to bullied, repeatedly told outrageous lies, mis-scheduled, spoken down to, and hung up on then please see John Diaz in service. mis-scheduled, spoken down to, and hung up on then please see John Diaz in service. More

It was nice that someone came to my home to pickup my vehicle for service. Barbara and the entire team was very professional. Thanks again vehicle for service. Barbara and the entire team was very professional. Thanks again More

Fast and Great Service! David Dill made my vehicle purchase and entire experience with Ocean Cadillac a pleasure! Thanks David, Barbara and the Service Team! purchase and entire experience with Ocean Cadillac a pleasure! Thanks David, Barbara and the Service Team! More

Service advisor - Barbara - was great. I was not charged for the chip reading but this is the second time back within weeks as the check engine light repeatedly comes on disabling remote start, etc. and the for the chip reading but this is the second time back within weeks as the check engine light repeatedly comes on disabling remote start, etc. and they cannot find the fault which was disappointing as I am confident it will recur within a week(s). Again, everyone is very nice in the service department office at Ocean. More

Barbara was great handling my service visit. She was knowledgeable in what needed to be done and made sure it got done quickly. I was very disappointed to find that a basic maintenance item such as an knowledgeable in what needed to be done and made sure it got done quickly. I was very disappointed to find that a basic maintenance item such as an Oil Change was no longer covered for the term of the lease on my XT5. I have leased 12 cars from Ocean Cadillac and the covered maintenance was always a plus. It might be time to look at other cars that do offer maintenance. More

I had a minor issue with the driver seat and i would like to thank Barbara and the technician who worked on my 2018 XT5. Thanks for going above and beyond. to thank Barbara and the technician who worked on my 2018 XT5. Thanks for going above and beyond. More

Adriana provided excellent customer service and was very communicative. She answered all my questions and took care of everything in a timely manner. Great customer service communicative. She answered all my questions and took care of everything in a timely manner. Great customer service More