Ocean Cadillac - Service Center

Waiting 3 hours and they don't even have coffee for customers, everything has to be bought, for a luxury brand it is somewhat disappointing, other Cadilacs do have good service. customers, everything has to be bought, for a luxury brand it is somewhat disappointing, other Cadilacs do have good service. More

Service was awesome Thank you for your help. You fixed my car awesomeness is Ocean Cadillac You fixed my car awesomeness is Ocean Cadillac More

The service was great and fast customers service was very nice I love the service there nice I love the service there More

Not satisfied with my purchase outcome. I have been waiting for a long time to receive my vehicle that I’ve already purchased, and I am still waiting I have been waiting for a long time to receive my vehicle that I’ve already purchased, and I am still waiting More

Excelente sevice and friently especially. Enrique Capiro very professional .they help in all our questions Enrique Capiro very professional .they help in all our questions More

Probably the worst experience I’ve ever had a dealership. Terrible communiciation with my service advisor Orlando C. They gave me back my truck and said they fixed the issue after almost two weeks of just si Terrible communiciation with my service advisor Orlando C. They gave me back my truck and said they fixed the issue after almost two weeks of just sitting there and not having a loaner. I got in the truck to leave the dealer and the issue was still there. And the best part is they refused to give me my repair order breakdown until I had to call corporate and they reached out to the manager. The manager only contacted me after I tried to call him for 3 days in a row because corporate contacted him. He said he had the “wrong number”, even though I gave them my correct number every time I tried reaching out to him. Definitely wouldn’t bring my car back here ever again. More

My service was handled very professionally and the service individual was helpful in explaining what needed to be done. service individual was helpful in explaining what needed to be done. More

Michael really took care of me , great dealer , got me in and out in no time and out in no time More

First timer. Was greeted kindly. Mail in tire $73 to patch seems excessive but new car beckoned me to find a dealer. I was not offered coffee while waiting so I Was greeted kindly. Mail in tire $73 to patch seems excessive but new car beckoned me to find a dealer. I was not offered coffee while waiting so I purchased. Mentioned it to my service tech later who told me I should have told the cafe I was waiting for a car and they would offer complimentary coffe🤷🏽‍♀️ More

Service Department was Great. Mr. Mancina was on top of my car, he made sure it brought promptly when I arrived Mr. Mancina was on top of my car, he made sure it brought promptly when I arrived More