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Ocean Cadillac - Service Center

Miami, FL

4.3
455 Reviews

455 Reviews of Ocean Cadillac - Service Center

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July 14, 2023

Good customer service. Made sure we got in on time and made sure we were informed of all work along the way More

by JAMESRCMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Jul 15, 2023 -

Ocean Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

July 09, 2023

My experience at Ocean Cadillac was excellent. .recently took my CTX6 for service, the service agent Orlando Mancina was very helpful(I’m sticking with him).. Atara Dallas helped us with the buy o More

by VELAZQUEZVIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina, Andrew Joseph,Michael Kelly , Atara Dallas
Jul 10, 2023 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2023

Great place thank you I highly recommend this place and I will be back again More

by Art22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Ocean Cadillac responded

Art, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 05, 2023

Friendly service love that they picked up my car at home and returned it to me the same day! Clean and spotless. More

by Billrenaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in sales was great! as was Marc, Jimmy Pena
Jul 06, 2023 -

Ocean Cadillac responded

Thank you for your very kind review, Bill. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

June 27, 2023

Perfect from start to finish. Highly recommend Ocean Cadillac. It was effortless and east to have car picked up and delivered. More

by richardkagan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR, Hugh Okoye, Jimmy Pena
Jun 27, 2023 -

Ocean Cadillac responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

June 25, 2023

They were great and close to my house. My truck was in for a factory recall that needed to be done. it was nice and clean after they replaced the parts. More

by RACARR8624
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Jun 25, 2023 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2023

Michael goes above and beyond to make sure every customer is satisfied as soon as you walk in the door. He honest and very professional. He deserves more than 5 ⭐️. More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Ocean Cadillac responded

Quality customer service is always our number one priority, and we're happy Michael met your expectations. Thank you for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

June 14, 2023

service with a smile. The team tried to make everything very convenient for me. thank you More

by Jason@sudsies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Collins, Matt Wahnon, Baho Agbas
Jun 15, 2023 -

Ocean Cadillac responded

Jason, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

June 14, 2023

Good place I like it. Very nice people. Really good place. Good people. I like it More

by KEVIN.VALENCIAOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Jun 15, 2023 -

Ocean Cadillac responded

Kevin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 13, 2023

Jimmy Pena, Jason Raffo and Mariaelena Gomez There is no word in the dictionary that can describe their unbelievable personal and professional attention that they displayed assisting me.. Ocean Cadill More

by SPAINWILLIAM7
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Raffo, Mariaelena Gomez, Jimmy Pena
Jun 14, 2023 -

Ocean Cadillac responded

William, Thank you for taking the time to share your feedback with us. Jimmy, Jason, Mariaelena, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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