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Ocean Cadillac - Service Center

Miami, FL

4.3
415 Reviews
Call Service Center (855) 242-3947

415 Reviews of Ocean Cadillac - Service Center

Sort by
November 17, 2024

Orlando was professional and very nice the car was delivered perfectly a great experience thank you More

by JIMENEZLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Report | Print
Nov 18, 2024 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Orlando had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

November 07, 2024

I would not buy another vehicle from this dealership. The management at this dealership are dishonest and rude. They do not value their customers. UPDATE: Now they want to charge y wife $40 for a loan More

by Mike
Recommend Dealer
No
Employees Worked With
Albert Prat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Ocean Cadillac responded

Mike, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 01, 2024

Ocean Cadillac Service is a breath of fresh air to service your vehicle, the list is too long to write it all down. Five stars is not enough More

by MATESROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
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Nov 01, 2024 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 30, 2024

Adriana Molina is the best ! !!! Congratulations to keep her in your team. She is very professional. More

by Helio Lupifieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Ocean Cadillac responded

Thank you so much for your kind words for Adriana, and for taking the time to leave us this wonderful feedback!

October 27, 2024

Fui atendida por la señorita Adriana Molina, como siempre una persona muy amable, educada y haciéndome sentir bien. agradezco muchísimo que la tengan como empleada en callidad Muchas gracias! 👍 More

by MARIAMILAGROS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana Molina
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Oct 27, 2024 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 26, 2024

Nice ambient, great customer service, service done on time, and delivered back at my house. Thank you More

by Dourado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Oct 27, 2024 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ocean Cadillac, we look forward to having you as a valued customer for many years to come!

October 18, 2024

I have no problem when I come there take me right away very do not have to wait to long More

by ORANGECOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 05, 2024

Fast Quick easy no hassle process, 5 Stars The Best Professional Service Center in the Southeast Area More

by jerrypabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Ocean Cadillac responded

Jerry, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

October 03, 2024

Great service in efficient time. Very kind personnel. Is great to have the updates of the service on your phone. More

by Management3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

September 29, 2024

Service was excellent. Service advisor Evelio Martinez kept me up to date on the progress of the service. The waiting room was very clean, and comfortable. More

by chuck3346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelio Martinez
Report | Print
Sep 30, 2024 -

Ocean Cadillac responded

Chuck, Thanks for sharing about your experience with Ocean Cadillac. Evelio and our team appreciate your business and hope to see you again soon!

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