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Ocean Cadillac - Service Center

Miami, FL

4.3
421 Reviews
Call Service Center (855) 242-3947

421 Reviews of Ocean Cadillac - Service Center

Sort by
May 24, 2023

Friendly and accommodating service provided by Ocean Cadillac with promptness and reliability for all Cadillac service needs. More

by RICARDOCARRAZANA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
May 25, 2023 -

Ocean Cadillac responded

It has been a pleasure serving you, Ricardo. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ocean Cadillac, we look forward to having you as a valued customer for many years to come!

May 23, 2023

Great service by Angel. He delivered my car personally and always kept in touch. Thank you! More

by SIVANSIBONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Jimmy Pena
Report | Print
May 23, 2023 -

Ocean Cadillac responded

We are very happy to hear Angel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 20, 2023

Very friendly and very professional. It honestly the best experience from an auto dealer that I ever had. Everyone from the GM to the sales people. No pressure from anyone! Thank you More

by SKLUBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Admin, Matt Wahnon, Deya Guerrero
Report | Print
May 22, 2023 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

May 17, 2023

Very nice and helpful I really appreciate the help I received from everyone at the dealership More

by Sashafrazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Jimmy Pena
Report | Print
May 17, 2023 -

Ocean Cadillac responded

Sasha, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jimmy and our team and don't hesitate to let us know if we can be of further assistance.

May 17, 2023

Service was great. I’m really happy with all your services provided on my last visit. Thanks More

by LOREANDRADE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Report | Print
May 17, 2023 -

Ocean Cadillac responded

Lorean, Thanks for sharing about your service experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

May 02, 2023

Jason was great in helping me with my service. I would definitely recommend Ocean Cadillac. More

by MEASHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON RAFFO
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May 02, 2023 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2023

I needed to purchase a warranty for my car and Jimmy Pena made it easy for me to understand and as painless as possible. I've been a customer of Ocean Cadillac for over 12 years and I highly recommend them. More

by CRAIGMINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Report | Print
May 02, 2023 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback, Craig!

April 25, 2023

My salesman michael was amazing to deal with. Will def recommend him to friends interested in a cadillac. More

by Katzman3939
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Collins
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Apr 26, 2023 -

Ocean Cadillac responded

We are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2023

Thank you Jimmy and Gio for getting my car fixed with the new gas cap. I was in and out so fast . Thanks again More

by daniellecompass
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Adrianna , Jimmy Pena
Report | Print
Apr 24, 2023 -

Ocean Cadillac responded

Thanks, Danielle, for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

April 21, 2023

Zachary was awesome very professional and knowledgeable he made buying a car great and so easy More

by kenneth123088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Collins, DAS Admin, Mario Murgado JR, Hugh Okoye, Jimmy Pena, Matt Wahnon
Report | Print
Apr 22, 2023 -

Ocean Cadillac responded

Thank you for your review and kind words for Zachary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

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