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Ocean Cadillac - Service Center

Miami, FL

4.3
455 Reviews
Call Service Center (855) 242-3947

455 Reviews of Ocean Cadillac - Service Center

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December 14, 2023

The service center listened to my issues and solved the problem with my radio. I’m glad More

by AJW66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Raffo
Report | Print
Dec 15, 2023 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear Jason and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 07, 2023

i was in to replace a sidemirrow that had fallen out i do not know who worked with me by name but he was good More

by jackiebaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Ocean Cadillac responded

Thank you so much for your kind words, Jackie, and for taking the time to leave us this wonderful feedback!

December 06, 2023

Service iwas very good I was very happy with the knowledge to replace the part on the car More

by FERNDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Report | Print
Dec 06, 2023 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

December 02, 2023

The experience was excellent and it was professional and Courteous. I appreciated the quick responses More

by ERAJCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
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Dec 03, 2023 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

November 29, 2023

I have purchased a lot of vehicle in my 50 years of driving but have never experienced such a comprehensive customer service excellence. Thank you to Abraham our financial adviser, Bajo our salesman a More

by ht.delatorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena, Baho Agbas
Report | Print
Nov 30, 2023 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

November 24, 2023

Upon arrival was greeted and written up quickly. Also, the service was done quickly. The experience at Ocean Cadillac was great More

by RFRIVERO69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Report | Print
Nov 26, 2023 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2023

They have the car that I was looking for - easy to deal with. I am a very satisfied customer More

by STEPHENSTRANSPORTATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Henry
Report | Print
Nov 23, 2023 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 22, 2023

Excellent service from start to finish nice car wash and there is a Cafe while you are there More

by BIGOSHAULING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
Report | Print
Nov 23, 2023 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2023

Easy process for an amazing vehicle! Will definitely be back when it’s time for our next vehicle! More

by wulff.md
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR, Baho Agbas
Report | Print
Nov 11, 2023 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

November 10, 2023

They do great job and very fast as well. I really recommend this dealership.Thank you. More

by Boev,Lyubo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Raffo
Report | Print
Nov 11, 2023 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

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