Ocean Cadillac - Service Center

We got stranded with failed fuel pump. Road side assistance technician came after short wait, was able to start engine and escorted us to Ocean Cadillac where quickly replaced the failed Road side assistance technician came after short wait, was able to start engine and escorted us to Ocean Cadillac where quickly replaced the failed part and we where on our way! Adriana processed all the paperwork quickly and painlessly and had our car washed! Great, quick service! Much appreciate everyone's effort. More

95% good service. Alto courtesy car was great.. will appreciate service open at 7 on Saturdays Alto courtesy car was great.. will appreciate service open at 7 on Saturdays More

Ocean Cadillac's service department always does a great job. Their folks are very friendly and they provide great service. job. Their folks are very friendly and they provide great service. More

Service Department Premises And Delivers, Service Advisor Would Need A little Training On Customer Service And Support , Service Advisor Would Also Need To Do A Preservice Vehicle Walk Around To Help Identif Would Need A little Training On Customer Service And Support , Service Advisor Would Also Need To Do A Preservice Vehicle Walk Around To Help Identify And Body Damage Before Service Is Performed, As For My Experience My New 2024 Went In Without a scratch Came Out With Two Minor Scratches And Service Advisor Claim Scratch Was Already There , I Found That As An Insult To My Intelligence, Customer I Always Rite Last I Checked! More

The family Ocean Cadillac did a great job getting us into our new Cadillac XT5.. our new Cadillac XT5.. More

The service manager great attention and comprehension, we are conformed with service a mechanic department. Thanks ocean Cadillac my dealer are conformed with service a mechanic department. Thanks ocean Cadillac my dealer More

They are so helpfull and friendly all the time Both sales and service department Will highly recommend sales and service department Will highly recommend More

They have been doing a good job. Orlando Castellon is a great, honest service advisor! Orlando Castellon is a great, honest service advisor! More

just do not trust their service department have taken my car there for a while and the last few times i have not had a good feeling about how they handle things and the turn around time is usually a week or car there for a while and the last few times i have not had a good feeling about how they handle things and the turn around time is usually a week or longer and i have to reach out to them for updates ! they are slow at responding to phone calls if they call you back at all ! their service tracking system and that it does not get updated ! so lots of things ! More

Very professional service . The dealership kept me informed and the vehicle was spotless when it was returned The dealership kept me informed and the vehicle was spotless when it was returned More