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452 Reviews of Ocean Cadillac - Service Center
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April 10, 2025
Well I went to change my oil. I had a coupon for 74.99 A new car and they told me I had to do alignment and change the air filter. I take that as an insult, no respect for my inte I had a coupon for 74.99 A new car and they told me I had to do alignment and change the air filter. I take that as an insult, no respect for my intelligence. In this coupon I had there was no mention of any other hidden charges. I wound up paying about $ 90.00 That was the last time I visit Ocean Cadillac. More
by armandor135
April 08, 2025
Very professional and friendly staff. They solved my issues quickly and efficiently Very good experience They solved my issues quickly and efficiently Very good experience More
by STEWJAYCAS
Verified CustomerMarch 30, 2025
We had a nice experience for our fist time leasing a car from Ocean Cadillac. They had a nice selection of vehicles. from Ocean Cadillac. They had a nice selection of vehicles. More
by JLGEM
March 28, 2025
Orlando Castellon from the Service Department resolved a very complicated diagnostic issue in our vehicle and made it look easy. The parts were on backorder, he followed up very professionally and delivere very complicated diagnostic issue in our vehicle and made it look easy. The parts were on backorder, he followed up very professionally and delivered the results in an excellent manner. The repairs were scheduled efficiently and performed promptly. Done right the first time. It's very special to receive customer service like the one he delivered. More
by josersoberon22
Employees Worked With
Orlando Castellon
March 25, 2025
The service department and Orlando Castellon are really courteous, helpful and efficient. Unlike some service centers nothing is too much trouble and Orlando always keeps you informed of progress. courteous, helpful and efficient. Unlike some service centers nothing is too much trouble and Orlando always keeps you informed of progress. More
by alan.parsons510
Employees Worked With
Orlando Castellon
March 22, 2025
My car was damaged because an Ocean Cadillac employee frantically motioned me into a metal bollard, the dealership chose not to accept any responsibility, leaving me 100% responsible for the total cost. frantically motioned me into a metal bollard, the dealership chose not to accept any responsibility, leaving me 100% responsible for the total cost. It is obvious to me that the individual re-directing me, but not so obvious to the dealership, had no experience at directing traffic. However, they accepted no culpability. More
by SHAKERJ.WJ
March 22, 2025
I highly recommend Ocean Cadillac dealership they have an amazing crew, my purchase was really pleasant and smooth I will recommend ocean Cadillac to all my family and friends. amazing crew, my purchase was really pleasant and smooth I will recommend ocean Cadillac to all my family and friends. More
by FERLICA968
March 21, 2025
Very customer service oriented and sensitive to my needs and time, friendly service and very comfortable waiting area and time, friendly service and very comfortable waiting area More
by jlserrato07
